5 of 5 Permanent Customer Requirements Jobs in Lancashire

drive home technical solutions whilst putting our customers needs first. The role is expected to be mainly based in Preston. Due to the customer requirements successful applicants must be eligible for high level UK Security clearance. The Roles Primary Responsibilities: Provide Third-Line Technical Support for incident escalations … active approach towards defect management resolutions as part of technical assurance activities. Confidence in working with internal and cross capability teams alongside account and customer engagement. Maintain a high degree of customer service for all support queries and adhere to all service management principles Essential Skills & Experience: Proven ...

your product with passion and ownership to deliver success for your customers. You will balance the strategic roadmap with demands of legislation, innovation, customer requirements and technical focus to deliver amazing user experiences and delighted customers. You will be curious, proactive and passionate using a data-led approach … customer-centric roadmaps. You will gain deep insights into customer pain points and challenges, informing every step of your product evolution, translating this to the ‘what’ and ‘why’ of your products’ existence. You will think beyond the functions and features of your product, working with the wider portfolio ...

circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly … applied, integrated, and supported. Key Responsibilities - Engage with customers to understand technical and operational needs. - Translate customer requirements into detailed technical documentation. - Provide full lifecycle support from concept through integration, testing, deployment, and post‐delivery. - Assess and advise on the application of products to meet customer challenges. ...

services team and motivate those around them. They are based inPreston and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Software Support Engineer will be responsible for: Software … support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications ...

Managed Services Provider. This role is centred on strong people leadership, guiding an established infrastructure team to deliver high-quality services across a broad customer base. The successful candidate will take ownership of day-to-day team management, mentoring, service quality, and workload coordination. The environment is built … Infrastructure Team, fostering collaboration and high performance. Oversee workload distribution, resource planning, and performance management. Ensure infrastructure services remain stable, secure, and aligned with customer requirements. Drive continuous improvement in processes, documentation, and operational efficiency. Work alongside senior leadership to support business strategy and service delivery excellence. Skills & Experience ...