1 of 1 Permanent Data Analytics Jobs in Lancashire

clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles.Role PurposeThe Business Incident Manager is responsible … pressure situations.Ability to coordinate multiple teams and drive outcomes under tight timelines.Experience producing RCA documentation and leading continuous improvement initiatives.Analytical mindset with experience in data interpretation, reporting, and trend analysis.Understanding of SLA/KPI frameworks and service management principles (e.g., ITIL desirable).Key CompetenciesCalm and decisive under pressureHighly organised ...