11 of 11 Permanent Delivery Manager Jobs in Lancashire

Service Delivery Manager - Blackburn, Lancashire This leading Software Solutions provider based in Blackburn are looking for an experienced Service Delivery Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership role ideal for someone who combines technical expertise with a passion for team leadership and service excellence. Core responsibilities … for this Service Delivery Manager role; As the Service Delivery Manager, youll play a critical role in ensuring high-quality, efficient support across all customer touchpoints. Lead and manage a team of software support analysts, first-line support, and third-party service partners Oversee day-to-day service desk operations, including ticket triage, resolution, and escalations … and service insights to senior stakeholders Identify out-of-scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support or service delivery team (ideally 510 people) Background in software or ERP environments supply chain or POS experience a bonus Strong track record in meeting SLAs, improving customer experience, and leading teams More ❯

Job Title: Proposition Delivery Manager Location: Hertfordshire or Manchester Salary: Up to £80,000 depending on experience Hours: Monday to Friday 9 am to 5 pm Benefits: Contributory Pension Private healthcare Life Assurance Dental Plan Free Eye Testing Annual leave purchase scheme 25 Days Annual Leave plus bank/public holidays Annual summer and winter social events Refreshments … Modern state-of-the-art office Dress down Friday About the position of Proposition Delivery Manager: Our client is seeking an experienced Proposition and Delivery professional to drive strategic and operational change within their Mortgage division, covering residential mortgages, second charges, and buy-to-let products. This hands-on role involves working closely with the senior leadership … to identify opportunities for propositional enhancements and process improvements, while managing end-to-end project delivery to ensure initiatives are completed on time, within budget, and to the expected quality. The ideal candidate will have deep mortgage industry expertise, including lending operations, origination processes, and systems, combined with a strong track record in delivering lending-related process change and More ❯

The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯

Service Delivery Manager – Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business … stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in More ❯

five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Service Delivery Manager (SDM), you will be a trusted advisor to our clients, responsible for the successful delivery of Operate engagements. You will act as the bridge between the … client and our operational delivery teams, ensuring seamless service and exceeding client expectations. Connect to your skills and professional experience Client Relationship Management: Build and maintain strong, trusted relationships with key client stakeholders, acting as a strategic partner and advisor. Service Design: Lead the design and development of new services, ensuring alignment with business needs and client requirements. Service … Transition: Oversee the smooth and efficient transition of services from design to live operation, minimising disruption and ensuring adherence to agreed service levels. Service Delivery Excellence: Oversee the end-to-end delivery of Operate engagements, ensuring adherence to service level agreements (SLAs) and contractual obligations. Incident, Problem, and Change Management: Lead service management processes for incidents, proactively identify More ❯

Delivery Manager - Fixed Term Contract We're looking for and experienced Delivery Manager to join us on a 6-12 month Fixed Term Contract. Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products … you understand the dynamics of supplier-client relationships; Prior experience in designing functional, user-focused digital customer experiences across various digital platforms A deep understanding of a variety of delivery methodologies (especially Scrum and Kanban); An understanding of the need to be flexible - to tailor your approach depending on who you're working with, to see the opportunity when More ❯

industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Job Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues … promptly. Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. The Successful Applicant A successful Service Delivery Manager should have: Strong experience in service delivery management, including the coordination of cross-functional teams, managing escalations, and overseeing change processes. Detailed experience working within a DevOps organisation, collaborating with Development teams, Architecture, Devops teams, and business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). More ❯

Location: Minimum 2 days per week in the office at our Lancaster HQ About the Role We are looking for an experienced Senior Delivery Manager to support delivery across our product team that includes mobile engineers (iOS & Android), cloud engineers, machine learning specialists, mathematicians, physicists and a designer. You will support delivery as a servant leader … across multiple concurrent workstreams and help elevate delivery skills across the organisation. You will be responsible for all aspects of delivery. This will include some elements of product ownership (we don't have a Product Owner currently) including crafting and prioritising the backlog. While we use agile methodologies in our engineering teams (scrum, kanban) we also use more time … and milestone based waterfall delivery approaches for our client projects and scientific R&D. This combination of approaches provides a unique challenge and the ideal candidate will be able to help us implement the best approaches for each project. Key experience 5+ years delivering software in an agile environment, including overseeing multiple teams or workstreams at once. Experience developing More ❯

attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role As an Estates Delivery Manager, you'll take the lead on complex, high-impact capital projects, bringing structure and clarity to our growing portfolio of capital projects. Your role will ensure timely … budget-friendly delivery while maintaining the highest standards of security and quality, guaranteeing that the benefits are fully realised. This role offers an exciting opportunity to take on meaningful responsibility and accountability, with the chance to lead larger, more complex projects and manage substantial financial budgets. You'll operate confidently in secure environments and articulate plans effectively to a … of professionals, you'll support their development and enhance team performance. Drawing on experience in construction or project management, best practice principles will be applied to every stage of delivery, from planning and procurement through to implementation and review. About You Bring your broad mix of experience and expertise across project and delivery management, security, facilities management, stakeholder More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

. Connect to your opportunity Your role will involve: Leading programme management functions on large scale transformation programmes Ensuring our transformation programmes are delivered with good governance Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies Use knowledge of the S/4 HANA Cloud roadmap and … competencies: Demonstrate extensive experience of programme management on ERP implementations, across all phases of a programme lifecycle Extensive experience influencing stakeholders in senior client positions Thought leadership in latest delivery SAP programme methodology, phases and activities Expertise in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning Good knowledge of SAP products More ❯