3 of 3 Permanent Documentation Skills Jobs in Lancashire

reduce issues and boost user experience. · Projects and Processes: Contribute to system projects, audits, compliance (e.g., GDPR), and Joiner/Mover/Leaver processes. Skills & Experience Essential: · 3-5 years in 2nd line IT support or senior service desk roles. · Strong troubleshooting in Microsoft 365, Windows OS, Azure … business systems. · Experience with CRM or similar platforms. · Proven documentation skills and ability to resolve user issues. · Mentoring or supporting junior staff. · Excellent communication for explaining tech to non-technical users. Desirable: · Multi-company or multi-brand experience. · Familiarity with Jira Service Management or ITSM tools. · Hands ...

Familiarity with SAP’s technology roadmap (S/4HANA, BTP, cloud models). Experience managing third-party hosting and managed service partners. Strong analytical, documentation and communication skills. Experience with Solution Manager, Cloud ALM, OpenText Archiving, BTP or Tricentis is beneficial. What we offer you in return Competitive Salary ...

initiating solutions; managing resources; driving the resolution of issues; and holding self and team accountable for results.- Prepare timely MI reports and maintain project documentation- Develop project plans, including agreeing the project scope and timescales with key stakeholders, and maintain all project documentation.- Actively lead the project team … Proven project management experience and qualifications, delivering multiple projects on time and on budget in a fast-paced environment.- Strong stakeholder engagement and requirements documentation skills.- Confident problem solver able to support and/or challenge proposals.- Excellent leadership, communication and interpersonal skills.- Experience leading, motivating and managing project ...