Technical Team Lead
- Hiring Organisation
- Ruby Energy
- Location
- Old Trafford, Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £35,000 per annum
Serve as the 2nd line escalation for hardware, software, and system issues, troubleshooting across Microsoft 365 (Teams, SharePoint, Exchange Online), Azure/Entra ID, Windows 10/11, Intune, CRM platforms, and proprietary systems. · Systems Ownership: Take charge of CRM and business-critical applications—managing … Skills & Experience Essential: · 3-5 years in 2nd line IT support or senior service desk roles. · Strong troubleshooting in Microsoft 365, Windows OS, Azure AD, and business systems. · Experience with CRM or similar platforms. · Proven documentation skills and ability to resolve user issues. · Mentoring or supporting junior staff. · Excellent ...