1 of 1 Permanent IT Director Jobs in Lancashire

Role: IT Director - Operations Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, operations-focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuous … mentoring to technical teams to foster quality, accountability, and knowledge growth. Essential Skills & Experience * Significant experience in a senior technical or operational leadership role within an MSP or IT services organisation.* Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security.* Expert understanding of MSP toolsets including Datto RMM and Autotask PSA.* Demonstrable experience building … quality frameworks.* Excellent communication, stakeholder management, and cross-functional leadership skills.* Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g., education).Strong ability to influence, coach, and drive meaningful change across technical More ❯