Job Title: Senior ITSupportEngineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior ITSupportEngineer/3rd Line SupportEngineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior ITSupportEngineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all … support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base More ❯
City of Preston, Lancashire, Preston, United Kingdom
In Technology Group
Role: ITSupportEngineer Location: Preston, Lancashire Salary: £26,000 - £32,000 DOE We are looking for an enthusiastic 1st/2nd Line ITEngineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to … internal users. From handling day-to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point … phone, email and other channels Diagnose technical issues and provide solutions Provide customer service and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior ITSupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic … We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior ITSupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and … reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and More ❯
days per week is a requirement for this role. Find out more about your new workplace! We're looking for a motivated and enthusiastic ITSupportEngineer to join our Corporate IT team in Manchester, UK. Reporting to the IT Operations Manager , this is an … entry/mid-level opportunity for someone eager to grow their career in IT, supporting internal users and gaining exposure to a wide range of systems and technologies. You'll work alongside experienced engineers and play a key role in keeping our internal platforms running smoothly by providing first … line support, maintaining hardware and software, and contributing to process improvement and documentation. What will you be responsible for? Providing Follow the Sun (F-T-S) first point resolution/escalation of IT incidents and service requests through the IT service desk platform, within set SLA Responding More ❯
Job Description ITSupportEngineer - £26,000-£29,000 – Lancashire This leading manufacturing company are seeking an ITSupportEngineer to become a key part of their team. This is a great opportunity to join a supportive team environment where your expertise will be … plenty of room to grow, tackle diverse challenges, and expand your technical skills. In this role, you'll play an active part in maintaining IT systems, whilst also gaining exposure to projects involving new technologies and infrastructure upgrades. It’s a hands-on role ideal for someone who … really wants to progress their career into an Infrastructure Engineer position. Key Responsibilities: Providing support for users across Windows-based systems, both hardware and software. Managing and resolving tickets through the IT service desk. Supporting a range of devices including desktops, laptops, printers, and mobile devices. Assisting More ❯
speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global ITsupport to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges … and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an … ITSupportEngineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse
made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line ITSupportEngineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these … include building, maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service … provider role (MSP) would be beneficial but a passion for IT and a drive to develop your skills is what we look for. The role will also require excellent interpersonal skills as the role will involve regularly liaising with our clients. The role will range from supporting end users More ❯