Senior Service Manager ITIL
- Hiring Organisation
- Client Server
- Location
- Leyland, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £80,000
service quality. Collaborating with technical, service delivery and customer facing teams, you will drive adoption of best practices across Incident, Problem, Change, Service Request, Knowledge, Asset and Service Level Management. You will use data, customer feedback, and operational insights to identify improvement opportunities, leveraging automation, AI and service management … twice a week and travelling to clients sites across the UK as and when needed. About you: You have experience in an IT Service Management roles within a Managed Services Provider, technology services organisation or complex enterprise IT environment You have a strong practical knowledge of ITIL ...