approach to investigating incidents and requests for internal and external stakeholders, able to troubleshoot problems and reach a resolution. An understanding of switches and networking and an awareness of Meraki Dash and Fortinet. Attentive listening to customer queries, absorbing the information provided and guiding issues towards resolution, responding empathetically and building positive working relationships through effective communication. Proficient in More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Communications plc
public sectors therefore you will possess excellent client facing skills and be able to adopt a commercial, consultative approach. We are looking for a dynamic thinking, technical expert in Meraki & Catalyst SD WAN with a desire to grow your knowledge in SASE solutions alongside our security experts. You will be working in the Direct Enterprise division, What will you … engineering/customer solutions position with strong technical and commercial skills. Experience working with Managed Networks solutions including SD WAN, MPLS and the connectivity technologies required to deliver these - Meraki needed, Catalyst desirable. Excellent presentation skills required to undertake training delivery and the ability to present to all levels. Excellent customer facing skills and the ability to present at More ❯
