Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
K3 Capital Group Ltd
responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support … is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of customer service. Microsoft Modern Workplace & Cloud Technologies: Utilize Intune, Autopilot, M365 and Azure to manage and support end-user environments. Strong knowledge of Office 365, Microsoft Teams, Exchange, Intune, and Azure. Implement and maintain Microsoft Modern Workplace solutions. Technical Expertise: Demonstrate excellent knowledge of Microsoft Operating Systems and networking principles. Proficiency in PC support, email technologies, VoIP telephony, backup solutions, firewalls, switching and routers. Customer Service Skills: Exhibit excellent technical and customer service skills. Communicate effectively with end-users and team members. Manage time efficiently and build strong relationships with users. More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid/Remote Options
Mexa Solutions LTD
to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24/7 team. What’s in it for you … or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2nd line support across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours support, resolving issues, preventing downtime, and keeping users productive Culture : Join a collaborative team … emphasis on flexibility, autonomy, and career growth What you’ll be doing: Providing 1st and 2nd line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem More ❯
an opportunity to lead change, improve processes, and deliver high-impact outcomes in a collaborative environment. Role Highlights Lead the design, maintenance, and optimisation of core systems across Microsoft 365 , Active Directory, Azure AD/Entra ID , Exchange (hybrid), Windows Server , Intune , and enterprise networking. Act as an escalation point for complex 3rd line issues, resolving … culture of technical excellence and continuous improvement. You Will Need Proven experience in senior infrastructure or systems engineering within medium-to-large enterprise environments. Deep technical knowledge of Microsoft 365 , Azure/Entra ID , Intune , Windows Server , networking , Nutanix , and Veeam . Strong experience leading infrastructure projects and improving operational processes. Excellent communication and stakeholder management skills — able More ❯
critical infrastructure that truly matters. What you'll be working with: Azure cloud-first architectures - design and deploy secure, scalable solutions Hybrid environments - Azure + on-premise (VMware, Exchange, networking, storage, SAN) Infrastructure as Code - PowerShell, Python, BICEP, ARM templates DevOps tooling - GitHub, Octopus Deploy, CI/CD pipelines Microsoft 365 ecosystem and security tooling What … deployments) Strong on-prem knowledge (VMware, networking, firewalls, storage) PowerShell, BICEP, ARM scripting skills DevOps experience (GitHub, CI/CD) Excellent stakeholder communication and leadership abilities Bonus points: Microsoft certifications (Azure Solutions Architect, M365 Admin, DevOps Engineer), TOGAF/BCS Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯