9 of 9 Permanent Root Cause Analysis Jobs in Lancashire

implement observability solutions that provide real-time insight into the health, performance, and reliability of Anglian Water's digital platforms and products. Your work will enable proactive incident detection, root cause analysis, and continuous improvement, embedding observability as a core engineering discipline across our organisation. What will you be doing as an Observability Engineer? Design and implement … aligned to user and business needs. Integrate observability tooling into CI/CD pipelines and infrastructure-as-code. Standardise tooling across teams and support automation of alert responses and root cause analysis. Collaborate with development, operations, and platform teams to define SLIs, SLOs, and error budgets. Conduct root cause analysis and post-incident reviews to More ❯

processes better. What You’ll Be Doing Owning and coordinating day-to-day application support Becoming the go-to expert for core business applications (high level, not coding) Driving root-cause analysis to eliminate recurring issues Raising and presenting improvement initiatives for approval Supporting and coordinating the Change Advisory Board (CAB) Working closely with projects to minimise … days on-site per week) Permanent Up to £37,000 + £2,000 performance bonus What We’re Looking For Must-have: Background in application support Someone who enjoys root-cause analysis and problem ownership Confident communicating across teams and taking the lead Nice-to-have: ITIL exposure or certification Experience with Azure DevOps (or similar) Why More ❯

and shape the future of Problem Management at scale. What You’ll Do: • Take full ownership of the problem lifecycle, from identification to resolution, preventing recurring service issues.• Lead Root Cause Analysis (RCA) and trend analysis to uncover systemic problems and deliver actionable solutions.• Maintain and optimise the Known Error Database (KEDB) and ensure key information … excellence.• Exceptional analytical, problem-solving, and critical thinking skills.• Confident stakeholder management and influencing skills, able to engage both technical and non-technical audiences.• Experience with RCA methodologies, trend analysis, and embedding CSI initiatives.• Background in utilities, energy, or critical national infrastructure is a strong advantage.• Resilient, proactive, and thrives in a fast-paced, complex environment. Join a team More ❯

Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and root cause analysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please More ❯

their fulfilment status. · Ensure that all service requests comply with established policies and procedures. Problem Management: · Assist with the identification and resolution of recurring incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end More ❯

of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, root cause analysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯

refreshes, ensuring new solutions are secure by design and aligned with DCC's technology strategy. Incident & Problem Response: Lead the Technology Office representation in post incident reviews, ensuring credible root cause analysis (RCA) and delivery of corrective actions. Cross Domain Collaboration: Drive alignment and coherence across domain architectures to ensure performance, security, and operational integrity. Compliance & Governance More ❯

and the project management team to deliver new applications and system projects. Work with colleagues, engineers and consultants to resolve complex on going technical issues and provide input into root cause analysis reports as requested. Assist with the development and implementation of disaster recovery (DR) plans including testing and documentation of the network infrastructure. Familiarise yourself with More ❯

however, we are open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. A Senior Change Business Analyst will be assigned … to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document the Business Functions, Products, Processes, Systems and Services that are (or may be … impacted by a Change Undertake analysis to identify and quantify financial and non financial benefits of a Change Requirements Elicitation Work with identified stakeholders to elicit their business, functional and nonfunctional requirements/stories Use appropriate tools and techniques to capture and document those requirements/stories, that meet the needs of downstream ‘customers’ (e.g. Technology, 3rd Parties, Operational More ❯