Head of CRM (f/m/d)
Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Awin Global
Head of CRM is a pivotal role responsible for leading and managing the organization's Customer Relationship Management (CRM) strategy and operations. You will be responsible of transforming our Salesforce CRM platform to enhance customer engagement and drive sales growth. You will collaborate with key leaders across various functions to evaluate and improve our commercial and customer processes, ensuring … to drive process efficiency and business results in an automated way. Major Accountabilities & Responsibilities Strategic Leadership and Management Lead 30 people in 4 teams to run Awin's CRM (Salesforce) platform and related applications globally ensure their fast and efficient delivery. Develop and implement comprehensive CRM strategies aligned with the ARR business model, striving for a high degree of … partner for customer facing departments using Salesforce. Decide on the best solutions for business capabilities and requirements in close alignment with technology leadership. Oversee the implementation and optimization of Salesforce Configure, Price, Quote (CPQ) as a backbone for the ARR subscription model. Double down on our sales & service cloud solutions and work towards a high degree of More ❯
Employment Type: Permanent
Salary: GBP Annual
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