2 of 2 Permanent Service Desk Engineer Jobs in Lancashire

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the following … roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates must … commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT Technician/Helpdesk Support More ❯

Service Desk Engineer Location: Didsbury, Manchester Salary: £24,737 Reporting to the Service Desk Team Lead, the Service Desk Analyst will be responsible for ensuring all incoming incidents and problems assigned to them are prioritised, analysed and then resolved as efficiently as possible. You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing Acting as first point of contact for all IT Support issues and queries Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders Providing supporting documentation to assist both … introduced to the business in a consistent and professional manner. Providing ongoing technical support to the business to assist IT issues and queries What you’ll need Excellent customer service skills and focus Good effective written and verbal communication Ability to complete tasks in an accurate and timely manner when working under pressure Ability to work in a flexible More ❯