10 of 10 Permanent ServiceNow Jobs in Lancashire

to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Essential More ❯

service performance management, key performance indicators, and industry best practices. Solid understanding of service technologies, including cloud-based platforms, such as Salesforce, Microsoft Dynamics CRM, Oracle Service Cloud, Zendesk, ServiceNow, Creatio etc. Experience in growing service advisory practice. Experience working in a business or technical pre-sales capacity, producing bid documentation and participating in bid meetings with client. Contribute to More ❯

more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through … the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As an Associate Director in our ServiceNow team, you will benefit from … front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients More ❯

technology and creating complex prompts Experience working with wider AI/ML professionals on new AI Agent/RPA development Ideally you may have experience working with AI in ServiceNow, talkdesk or Genesys, or other Service management platforms Experience documenting processes and technical requirements A certification in ITIL, AI technologies, or related fields Apply now for immediate consideration More ❯

Backup: Veeam, Zerto, DataDomain, Commvault, Avamar, Rubrik, Cohesity Storage Technology: File, Block, Object, including vSAN Cloud: AWS, Azure, Google Automation: Terraform, Ansible, Aria SIEM: Elastic, Aria Operations for Logs ServiceNow (Desirable) If you are the Infrastructure Engineer that my client is after, then please apply via the link or contact me via LinkedIn for more details. Please only apply if More ❯

champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary … on service performance using metrics like OKRs, KPIs, and CSAT. Experience with risk mitigation, budget management, capacity forecasting, and calculating service credits. Competence in using ticket management tools like ServiceNow or Jira. A proactive approach to fostering collaboration, both within your team and across wider communities of practice. Get in touch with our talent team if you'd like an More ❯

ServiceNow Implementation Specialist Hybrid (UK-wide) | Security Clearance Eligibility About the Role Join our Digital Customer Experience (DCX) team to design, develop, and deliver ServiceNow solutions that transform how our clients engage with customers and employees. You'll work across Customer Experience, Technology Experience, and Employee Experience workflows to drive seamless, modern interactions. What You'll Do Design & develop ServiceNow … workflow apps (CSM, ITSM, ITOM, HRSD, FSM, ITAM). Build intuitive experiences with ServiceNow's Next Experience UI, UI Builder & Service Portal. Lead integrations with CRMs, HR systems, eCommerce, and more (REST/SOAP, IntegrationHub). Ensure data integrity across platforms with migration & workflow data fabric expertise. What You Bring Strong ServiceNow expertise across workflows (CX, TX, EX).? Proficiency More ❯

Business Line Enabling Functions Job Type Permanent/FTC Date published 12-Jun-2025 19404 Connect to your Industry Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this More ❯

and people. Provide training and development to control owners and operators, along with ensuring training materials are up to date. Support with the management of the test schedule using ServiceNow to ensure controls are tested in priority order and adjustments are made as the overall risk profile changes across the IT landscape. Inform stakeholders of improvement opportunities and control weaknesses … skills and the ability to remain focused and self-driven in a changing environment Excellent interpersonal, communication and presentation skills Organised, methodical with excellent project management skills Knowledge of ServiceNow - Desirable Why Join EG Group: Performance Based Bonus Scheme Flexible working hours Access to Apprenticeships and accredited qualifications Career development and progression opportunities within a global organization. ASDA Discount Card More ❯

Head Resourcing have opportunities at both Senior and Technical Consultant level to join a boutique ServiceNow consultancy who are growing at pace. These are fully remote roles (must be UK based) offering up to £85,000 + bonus and other fantastic benefits. An openness to travel is key as there is an expectation to visit clients on occasion. Key Experience … required: * Minimum of two years experience with hands-on configuration and deployment of the ServiceNow platform * Implementation experience across ServiceNow product areas IRM/GRC/SecOps * Supporting customer workshops and running project demonstrations as well as developing customer requirements (user stories) Please apply with an up-to-date CV or reach out for more information. More ❯