Prestigious opportunity within a pioneering technology team for an HPC-Cloud SupportAnalyst to be dedicated to our ongoing digital transformation. Following a period of significant growth and investment, we are inviting you to join our success story! Working in a hybrid environment in Manchester, flexible working and a market leading benefits package is provided.As our HPC-Cloud … SupportAnalyst, you will be responsible for:- Introducing new or utilising existing technology in a new way to benefit research Advising on and demonstrating technology capabilities Performing both routine and complex systems maintenance Designing and delivering bespoke technology Investigating replacement and new technology for research If you possess a combination of the following skills, then LETS TALK! Previous … experience in a support role Experience with Linux operating systems Familiarity with HPC technology is advantageous but not essential Knowledge of on-prem and Cloud platforms Ability to use diagnostic tools and monitoring methods for managing platforms Scripting languages such as bash, perl and python In return, you will be rewarded with ongoing training and career development at the More ❯
About Us: We are a forward-thinking company based in Manchester, committed to providing exceptional IT support to our employees and clients. Our culture is built around teamwork, learning, and continuous improvement. The Role: We are looking for an enthusiastic Junior IT SupportAnalyst to join our growing IT team. You’ll be the first point of … smooth day-to-day operations. This is an excellent opportunity to develop your IT skills and gain valuable experience in a supportive environment. Key Responsibilities: Provide first-line technical support via phone, email, and in person Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions … Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac operating systems Strong communication skills and a can-do attitude Willingness to learn and take on new challenges Right to work in the UK More ❯
Overview Provide advanced technical support for Gray Dawes Products operational products and ensure the smooth operation of our global travel technology. Responsibilities Support the business in achieving company & departmental SLAs & KPI's. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. Investigate major incidents and recurring problems … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯
