Permanent Support Analyst Jobs in Lancashire

5 of 5 Permanent Support Analyst Jobs in Lancashire

Product Support Analyst (Bilingual Dutch / English)

preston, lancashire, north west england, United Kingdom
Hybrid / WFH Options
Bridgewater Resourcing Solutions Limited
to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. Excellent Onboarding programme!! About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯
Posted:

Fidessa Support Analyst

preston, lancashire, north west england, United Kingdom
Caspian One
Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their Front Office Technology team in London. You’ll be … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯
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Product Support Analyst

skelmersdale, north west england, United Kingdom
Chemist4U
for everyone. We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role We're looking for a … proactive and detail-oriented Product Support Analyst to join our eCommerce Product team. You’ll play a key role in the smooth running of the team, from tracking product issues to coordinating updates and supporting cross-functional communication. You will support the ongoing development of our digital … s organised, tech-savvy, and eager to learn more about how digital products are built, improved, and supported. Key Responsibilities Provide day-to-day support to the product team with administrative, operational, and customer-related tasks. Monitor and triage incoming product issues and user feedback, escalating bugs and feature More ❯
Posted:

Product Support Analyst

preston, lancashire, north west england, United Kingdom
Chemist4U
for everyone. We simplify processes and medication management by leveraging cutting-edge technology and empowering our team. Whether through seamless online services or expert support, we ensure reliable and hassle-free healthcare so our customers can focus on their well-being. About the role We're looking for a … proactive and detail-oriented Product Support Analyst to join our eCommerce Product team. You’ll play a key role in the smooth running of the team, from tracking product issues to coordinating updates and supporting cross-functional communication. You will support the ongoing development of our digital … s organised, tech-savvy, and eager to learn more about how digital products are built, improved, and supported. Key Responsibilities Provide day-to-day support to the product team with administrative, operational, and customer-related tasks. Monitor and triage incoming product issues and user feedback, escalating bugs and feature More ❯
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First Response Software Support Analyst

Darwen, Lancashire, North West, United Kingdom
Hybrid / WFH Options
STL Technology Solutions Ltd
Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with the support of our own in house software … part of your daily tasks. What you will be doing: As first point of contact youll be answering calls and logging tickets for the Support desk. Carrying out basic investigations of tickets ensuring all details are available for our Support team. Client follow ups as required. Administration of … call stack, maintaining a high standard of call notes. Maintaining good communication with the customerat all times. Liaising with support colleagues to ensure calls are closed according to SLA. Configuring Hardware onsite ready to ship to clients (Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:
Support Analyst
Lancashire
10th Percentile
£21,250
25th Percentile
£22,425
Median
£22,850
75th Percentile
£25,500