1 of 1 Permanent Support Consultant Jobs in Lancashire

Please note this is a fully remote role and can be based anywhere in the UK/Ireland** Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultantto join its growing Managed IT Services Team. This position offers flexible home-based working, with … access to any of Pinnacle’s UK offices. Customer site visits may be required. The role We're looking for highly motivated, enthusiastic individual to provide help-desk support to Pinnacle's IT Services customers across the UK & Ireland. The role requires an experienced and hard-working IT technician, who can juggle high volume workloads and provide both remote … and telephone support on all hardware and networking issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. More ❯