Job Title: Senior IT SupportEngineer Location: Chorley Salary: £30,000 - £35,000 We have an exciting opportunity for a Senior IT SupportEngineer/3rd Line SupportEngineer to join a growing, friendly and dynamic support team providing remote support to … Businesses across the UK. The Role of Senior IT SupportEngineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets … whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and More ❯
Role: IT SupportEngineer Location: Preston, Lancashire Salary: £26,000 - £32,000 DOE We are looking for an enthusiastic 1st/2nd Line IT Engineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to internal users. … From handling day-to-day support requests to getting involved in project work and system improvements. Benefits: 25 days holidays, plus bank holidays On site free parking Professional development opportunities Paid Certifications: Microsoft Partners Free breakfasts, regular free lunches, socials, etc Key Responsibilities: Be the first point of contact … phone, email and other channels Diagnose technical issues and provide solutions Provide customer service and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
Destination Sport Senior IT SupportEngineer This is a hybrid role based in our Manchester office, you must live within a commutable distance. Occasional domestic/internationaltravelto remote offices Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach … are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport. Our new Senior IT SupportEngineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to … Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT Support Engineeryou will: Work with our 7 sport companies within Destination Sport Group to ensure our IT Systems and infrastructure are maintained, optimised and protected More ❯
2nd Line IT SupportEngineer (MSP) Location: West Lancs Salary: £27 30k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working on a service desk, and looking to join a company that offers training, development, and progression? Then this is the job … for you. Due to contract wins, our client is looking to add to their service desk team. As an IT SupportEngineer, youll be based in the West Lancs office for an MSP who provide solutions to a range of clients. These have recently won contracts and in … turn, needs to grow out their support team. Safe to say theyre heading in the right direction. The service desk manager strongly encourages the development of his team and is keen for his employees to constantly upskill and in turn be offered promotions a perfect opportunity for somebody wanting More ❯
Senior Product SupportEngineer (m/f/) Senior Product SupportEngineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We provide the More ❯
Job Title: 1st Line SupportEngineer Location: Preston- 5 days per week Salary: 28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated … IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving … skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. More ❯
Job Title: 1st Line SupportEngineer Location: Preston- 5 days per week Salary: £28,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 1 Service Engineer to join our team. This role plays a crucial part in resolving escalated … IT issues while providing advanced technical support to clients. Working in a fast-paced Managed Service Provider (MSP) environment, you will be responsible for diagnosing, troubleshooting, and resolving complex issues related to infrastructure, networking, servers, and business-critical applications. This position requires in-depth technical expertise, strong problem-solving … skills, and a collaborative approach, ensuring efficient and effective IT solutions for clients. Key Responsibilities: Technical Support & Troubleshooting Manage and resolve tickets from Tier 1, covering servers, networking, and business-critical applications. Diagnose and resolve issues involving Windows Server, Office 365, Exchange, vitalisation (VMware, Hyper-V), and cloud platforms. More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Charterhouse
sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT SupportEngineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building, maintaining … and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would … and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain More ❯
preston, lancashire, north west england, united kingdom
Spectrum IT Recruitment
We're hiring a skilled Project SupportEngineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Role: 1st Line Telecoms SupportEngineer ?? Location: Chorley/Hybrid | ?? Salary: £25,500 + Benefits Are you a tech-savvy problem-solver who thrives on variety and loves delivering top-notch customer service? Do you enjoy fast-paced environments and want to make a real difference from day … happy. A typical day might include: * Handling enquiries via phone, email, or portal * Troubleshooting broadband, phone systems, mobile, and network issues * Logging and managing support tickets from start to resolution * Collaborating with technical teams to escalate and resolve problems * Making live changes to client environments with minimal disruption What … We're Looking For: * Previous experience in a Service Desk or technical support role (ideally telecoms or IT) * Strong case ownership and troubleshooting abilities * Clear, confident communication with a customer-first approach * Comfortable working in a fast-paced, tech-driven environment * Good knowledge of Microsoft Office (Word, Excel, Outlook More ❯
per week is a requirement for this role. Find out more about your new workplace! We're looking for a motivated and enthusiastic IT SupportEngineer to join our Corporate IT team in Manchester, UK. Reporting to the IT Operations Manager , this is an entry/mid-level … and technologies. You'll work alongside experienced engineers and play a key role in keeping our internal platforms running smoothly by providing first-line support, maintaining hardware and software, and contributing to process improvement and documentation. What will you be responsible for? Providing Follow the Sun (F-T-S … globally decentralised team Enthusiastic personality with excellent communication skills Desirable (but not essential) ITIL Foundations Certification Previous experience in a service desk or IT support role (including internships or volunteering) Exposure to tools like Google Workspace, Microsoft 365, Jira/Confluence Relevant industry recognised certifications are considered advantageous but More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Suits Me Limited
Location: Manchester (hybrid) The Role We are looking for a diligent IT SupportEngineer to join our IT Operations team. You will be the first port of call for IT service requests and be integral to our change management process. Common tasks involve new employee setup, hardware asset … management and IT business process support. You will also be exposed to our Application Support function, where you will field requests relating to our product platform. About Suits Me Suits Me is a multi-award-winning, ethical fintech dedicated to promoting financial inclusion and equal opportunity. We provide an … What you'll bring to Suits Me Experience working with IT Service Management processes Analytical thinking and problem solving Provide Level 1 service desk support and assistance to end users in accordance with internal processes Ensure that all end user raised incidents and requests are logged in our Service More ❯
be predicted to obtain, a 2.2 in your Bachelor's or Master's degree in Aerospace Engineering or STEM. Description Job title: Graduate Air SupportEngineer Location: Warton/Samlesbury (Lancashire) We offer a range of hybrid and flexible working arrangements, however for this role you will be … technical design through to systems integration, testing and acceptance of a product/system. You will undertake the task schedules, costs, training, through life support whilst always considering safety and environmental concerns. • Supporting the development of strategies to ensure that systems are designed and integrated as well as support … functional teams. • Supporting the design and optimisation of system architectures and solutions using system modelling techniques. • Determining the emergent properties of a system to support trade-offs, risk reduction and testing. • Defining verification and validation approach to achieve certification and acceptance of the system. Benefits: As well as a More ❯
Hours l Monday- Friday 9-5 (35 hrs) Departmental Overview The MJ Quinn Technology and Services Department support circa 5000 people across our platforms, workforce, and locations. The Department has complete ownership of our Microsoft modern workplace solutions combined with Microsoft Dynamics. Job Purpose/Primary Objective The … rd Line IT Support role is a critical position within the IT department, serving as the highest level of technical support. The 3 rd Line IT Support professional must have extensive knowledge of IT systems, networks, and applications, as well as excellent problem-solving and analytical skills. This … meet the business needs and objectives. Key Responsibilities The key responsibilities of this role include but are not limited to the following tasks: Technical Support, providing expert-level support for complex technical issues, ensuring timely and effective resolution fully documented in the ITSM Solution. Handling escalated incidents from More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Recruitment Team
implementation, operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices how we operate our core voice network … annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a … to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our Manchester office. If you feel you could be a good fit for Gamma but do More ❯
Vital Power is looking for Generator Service Engineers to join their growing team in the North West of England . As a Generator Service Engineer, you will have an integral role within the service team, assisting in the delivery of the business's on-site activities. You must be … Eligibility to join Vitality, Private Healthcare Scheme, and BHSF Healthcare Cash Plan, at 6 months of service. Investment in professional development and training to support you in your role. A supportive and positive workplace culture. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. … If you require any additional support to attend an interview, please let us know in advance. The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments. Please note that proof of the right More ❯