2 of 2 Permanent Technical Analyst Jobs in Lancashire

IT Support Technical Analyst Desktop Support Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT … class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server and Client operating systems with a strong technical background around Microsoft technologies including but not limited to; Group Policy, Active Directory, DNS, DHCP, Exchange, NTFS and File Sharing permissions. Knowledge of mobile operating systems including both Android More ❯

Senior Technical Business Analyst - £60K Manchester - Hybrid An exciting opportunity to join a growing professional services organisation as a Senior Technical Business Analyst . In this role, you'll play a pivotal part in shaping how technology drives business transformation, with a particular focus on Salesforce, AI, and automation platforms . Acting as a bridge between … business stakeholders and technical delivery teams, you'll lead requirements definition, process optimisation, and system improvements - while mentoring junior analysts and influencing strategic change. Key Responsibilities Act as a product owner for internal systems, ensuring business requirements are captured, prioritised, and translated into actionable deliverables. Lead the design, documentation, and optimisation of business processes (As-Is/To-Be … practices, iterative development, and continuous improvement. Mentor and support junior analysts, contributing to the development of best practices across the BA community. Ideal Skillset Proven experience as a Business Analyst in a senior or lead capacity , ideally within technology-enabled transformation projects. Strong background in requirements gathering, stakeholder management, and process re-engineering. Hands-on experience with Salesforce and More ❯