mainly remote with odd travel to the office. This is a 9 month Test Lead contract. Job Description This is a hands on Lead role. You will be manually testing as well as managing a team of 6 testers who are coming over on a secondment. You will be testing their … Proclaim CMS systems. Day to day will include: 1) Test Planning: Develop a comprehensive test plan, including unit/module, integration, system, and useracceptancetesting (UAT) strategies. 2) Test Case Development: Oversee the creation of test cases and test scripts that align with business requirements and system specifications. 3) Test Environment Management: Ensure that test environments … are properly configured and available for testing activities. 4) Test Execution: Manage the execution of test cases, ensuring thorough testing across all system components. 5) Defect Management: Track and manage defects identified during testing, working with developers and the project team to ensure timely resolution. 6) Test Reporting: Provide regular reports on testing progress, including the More ❯
Doing: Technical Support Provide 1st and 2nd line support across Windows, Mac/OSX , and mobile platforms ( iOS/Android ). Troubleshoot hardware/software issues and support end-user productivity tools ( Office 365, Outlook, Teams ). Service Management Log, manage, and resolve incidents using ServiceNow , following ITIL best practices. Prioritize and escalate issues effectively … ensuring SLA compliance and customer satisfaction. Collaboration & Projects Work alongside infrastructure, applications, and cybersecurity teams to resolve issues and deploy new solutions. Support UserAcceptanceTesting (UAT) and contribute to system rollouts or upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development … and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service). Consistent service quality across diverse technologies and end-user environments. What You’ll Bring: Essential Skills Solid experience supporting Windows, Mac, iOS, and Android platforms. Strong More ❯
mapping processes, including functional and non-functional requirements, enabling clear understanding and effective solution design. Defining critical success factors including reporting and alerting requirements. Performing quality assurance, functional and useracceptancetesting as required Monitoring and reporting on the 'technology experiences' within the firm, with a continual improvement mentality, applying structured techniques to investigate wants, needs, problems … and opportunities. Redesigning business process models in order to reflect changes in working practice or deliver improvements. Undertaking requirements elicitation with stakeholders to identify business and user needs. Analysing, validating, prioritising and documenting functional and non-functional requirements for business situations, using relevant techniques. Identifying data requirements relating to business improvement. Assisting in the management and controlled change of … to adapt to different personalities. To be successful in this role, you will also possess: Proven experience at the investigation and documentation of system requirements. Proven experience of product testing or user experience. Strong ability to create and maintain process documentation. Strong written and verbal communication skills including technical writing skills. Excellent research and analytical skills. Working knowledge More ❯
source control and application lifecycle management. The C# Developer will be responsible for: Develop high-quality software with efficient code that is uniform and follows set requirements. Undertake development, testing and deployment of software development projects. Attend internal and external project briefings as required with project managers and clients. Team spirit; close collaboration with other members of the development … Liaise directly with QA and project managers to clarify specifications and requirements. Liaise directly with QA to help identify, replicate, and resolve issues resulting from both internal and client useracceptancetesting and with customer services for problems reported in live systems. The C# Developer will have the following: Experience in writing code in at least one … For Example, VB.NET, C#, JavaScript, ASP.Net, VB6. High level of competency with JavaScript (to ES6 standard), TypeScript, Angular v8 (or later), Sass/SCSS and RxJS Knowledge of unit testing frameworks, e.g., Karma/Jasmine for unit testing. Competent database design, Microsoft SQL Server, and Transact SQL skills Experience in working with XML and XML schemas, JSON, REST, SOAP More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
and Software Development to ensure efficient operation and use of Data Science models and will facilitate the full life cycle of machine learning models from data ingestion, model development, testing, validation, deployment, to monitoring and retraining of models within different environments. If you've a strong understanding of Microsoft Azure, fluency in data science coding, and expertise in MLOps … implementation of Machine Learning Engineering standards and frameworks. You'll support model development, with an emphasis on auditability, versioning, and data security. You'll implement automated data science model testing and validation. You'll assist in the optimisation of deployed ML model scoring code in production services. You'll assist in the design and implementation of data pipelines and … knowledge Experience in developing and maintaining production ML systems, including automatic model retraining and monitoring of production models Deploying Infrastructure as Code (IAC) across various environments such as dev, uat and prod Handling large volumes of data in various stages of the data pipeline, from ingestion to processing Proven experience with feature stores, using them for both offline model development More ❯
a workstream on larger projects. They work to a DevOps methodology balancing service needs and solution delivery, prioritising workloads and identifying opportunities to improve technical solutions and the overall user experience at every opportunity. Role: Applications Engineer Location: Contract type: Permanent/Full Time 35 Hours pw Closing date: Our offer to you We pride ourselves in being a … a workstream on larger projects. They work to a DevOps methodology balancing service needs and solution delivery, prioritising workloads and identifying opportunities to improve technical solutions and the overall user experience at every opportunity. They will work to challenging deadlines; leveraging and utilising existing and new technology platforms to their fullest; keep up to date with external legislative requirements …/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing and supporting UAT. About the Role Own the resolution of all assigned incidents, service requests and problems within defined SLAs Identify, escalate and assist resolving P1 and P2 incidents More ❯