2 of 2 Permanent CRM Jobs in Leamington Spa

Preferred Skills/Qualifications: Previous experience working for an e-commerce brand Familiarity with email customer service for technical products/brands Knowledge of CRM systems, particularly Shopify/Gorgias experience Comfortable engaging with customers via phone calls Proficiency in UK and an EU language Experience in handling customer queries ...

Typical responsibilities include: Responding to customer enquiries via phone and email Processing orders and supporting licence/renewal administration Updating customer records in the CRM system Supporting the wider Customer Success team with admin tasks Escalating more complex queries where needed About You Friendly, organised, and detail-oriented Confident communicating ...