2 of 2 Permanent ITIL Jobs in Leamington Spa

products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration ...

automate processes. Manage notifications, UI pages, and dashboards Create and manage user roles, groups, and ACLs. Maintain CMDB health and data integrity. Implement ITIL best practices for service management. Analyse current processes and propose automation opportunities. Support agile development and iterative enhancements. Maintain technical documentation and knowledge base. Provide training … customisation. Experience with Agile/SCRUM project management methodologies Experience with workflow design, integrations, and performance tuning. Certifications such as ServiceNow System Administrator and ITIL Foundation are highly desirable. Exposure to incident/problem/change management and service catalog development. Background in troubleshooting and optimising workflows and scripts Gather ...