1 to 1 of 1 Permanent Continuous Improvement Jobs in Leatherhead

workload of 5+ support analysts. Providing line management for Support Analysts, including performance reviews, training, and handling escalated queries. Adhering to tight deadlines for continuous improvement, conducting root cause analysis, implementing changes, and ensuring effective communication across the organization. Identifying process issues, providing feedback, and fostering strong … management and operational tasks. Planning and reporting operational activities. Overseeing acceptance of new or modified scope into service. Enhancing team quality and processes for continuous improvement and customer satisfaction. We're seeking candidates with expertise in managing operational environments and experience in managing a team. Candidates should … excel in identifying process improvements, fostering relationships, and integrating new scopes into service. We prioritise individuals dedicated to continuous improvement and customer satisfaction in a dynamic environment. Required Skills & Qualifications Essential: ITIL Foundation or Practitioner Experience in using Jira or similar tool to manage tickets raised by more »