4 of 4 Permanent Knowledge Transfer Jobs in Leatherhead

operation and continued improvement of the Device as a Service function. The position provides operational leadership, strengthens end-to-end process knowledge, promotes consistent ways of working and supports delivery of positive customer experience. The position leads improvements across workflow management, process documentation, knowledge sharing, service performance … Oversee workloads, aged tickets, SLAs, customer satisfaction and operational performance, taking action where service is at risk. Maintain strong end-to-end DaaS lifecycle knowledge and ensure processes, workflows and contractual requirements are clearly documented and governed. Identify and deliver workflow, process and automation improvements that increase efficiency, consistency ...

defect resolution, and documented business approval in accordance with the applicable SDLC. · Plan deployment, data conversion or migration where applicable, cutover, rollback, support readiness, knowledge transfer, and post-implementation stabilization with operational owners. · Confirm deliverable acceptance, operational handover, financial closure, and lessons learned; agree benefit measures and post … risks, and stakeholder communication. Demonstrated experience managing multiple technology initiatives in a matrixed environment and coordinating internal teams, customers, vendors, and contractors. Strong working knowledge of project planning, financial forecasting, resource management, change control, governance, SDLC deliverables, and audit-ready documentation. Ability to apply predictive, agile, and hybrid practices ...

operational tooling to support compliance validation, health monitoring, troubleshooting, and remediation activities. Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials. Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity. Support strategic … Skills & Competencies Deep expertise administering Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Client Connector (ZCC). Strong knowledge of Zero Trust Network Access (ZTNA), Secure Access Service Edge (SASE), and modern secure access architectures. Experience managing access policies, forwarding profiles, application segments ...

network services.A major focus will be the operation of cloud and co-located HPC platforms. The position requires strong Linux engineering experience, practical knowledge of HPC environments, including NVIDIA Base Command Manager, Azure CycleCloud and SLURM. The ability to diagnose complex cross-platform issues, and the confidence to work … testing, implementation and back-out planning.* Participate in an appropriate operational support or on-call arrangement where required.* Provide technical guidance, peer review and knowledge transfer to infrastructure colleagues and service-desk teams.**Qualifications, Skills and Experience****Essential Technical Skills & Experience*** Substantial hands-on experience administering Linux ...