Service Innovation Programme Manager
- Hiring Organisation
- Hyundai
- Location
- Leatherhead, Surrey, United Kingdom
- Salary
- £ 60 K
Service Innovation Programme ManagerField BasedThe Service Innovation Programme Manager oversees the end-to-end lifecycle of key Aftersales products, programmes and commercial platforms, from market research and positioning through development, implementation, deployment and continuous improvement across Hyundai and Genesis retailer networks and associated channels. Working collaboratively with … that enhance the ownership experience, increase retention and support long-term customer loyalty.Support retailer training, change management and adoption initiatives, maximising engagement, utilisation and programme effectiveness across the Hyundai and Genesis retailer networks.Manage strategic supplier relationships, ensuring alignment with programme objectives through KPI management, governance, tender processes, contract ...