Experience of oversight of multi-component system integrated with other organisations. Familiarity with software development life cycle (SDLC), cloud technologies, and ITSM tools (e.g., ServiceNow, Jira, Azure DevOps). Experience in maintaining, monitoring and evolving OLAs (Operating Level Agreements) between service delivery teams. Good understanding of operational workflow components of More ❯
Do ✅ Configure and manage SSIS integrations, ensuring accurate and secure data transfers ✅ Monitor, troubleshoot, and resolve integration issues, managing a ticket queue (e.g., via ServiceNow) ✅ Lead the design of new and existing data pipelines, adhering to change control processes ✅ Collaborate with stakeholders—including BAs, PMs, Architects, and Infrastructure teams ✅ Deputise More ❯
leatherhead, south east england, United Kingdom Hybrid / WFH Options
JCW
Do ✅ Configure and manage SSIS integrations, ensuring accurate and secure data transfers ✅ Monitor, troubleshoot, and resolve integration issues, managing a ticket queue (e.g., via ServiceNow) ✅ Lead the design of new and existing data pipelines, adhering to change control processes ✅ Collaborate with stakeholders—including BAs, PMs, Architects, and Infrastructure teams ✅ Deputise More ❯
in the property industry, recognised for its commitment to quality and integrity. Job Description Act as a subject matter expert for HR systems, primarily ServiceNow and iTrent Develop, maintain, and improve HR reports and dashboards using Power BI and Business Objects Collaborate with HR and business stakeholders to understand reporting … needs and deliver insights Configure and customise ServiceNow HR workflows, case management, and service portals Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off Manage system access controls and ensure data security in line with company standards Troubleshoot and escalate system issues, ensuring timely resolution … the ongoing improvement of data quality, system efficiency, and HR service delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement More ❯
