2 of 2 Permanent 1st/2nd Line Support Analyst Jobs in Leeds

technical contacts on incident resolution Support the Root Cause Analysis process for significant issues Proactively investigate trends in incidents Document known errors / fixes and process with SOPs Completion of monthly access management audits Monitoring and completing audits SCOPE OF THE ROLE The role is highly dynamic … technical audiences at all levels. Ability to prioritise and respond to queries within realistic timescales Be accountable for quality, accuracy and security TECHNICAL SKILLS / QUALIFICATIONS & EDUCATION REQUIREMENTS Essential Knowledge and understanding of Microsoft Windows desktop operating systems Experience of Active directory and email administration, (Exchange Admin Center) Experience ...

Interface Recruitment in Leeds is seeking an IT Technician to provide 1st and 2nd line support for desktop hardware, software and business systems. The role requires 35 hours per week (07.00 - 19.00 with 1 hour for lunch) with on‐call support ...