order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure ActiveDirectoryMicrosoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 ActiveDirectory DNS/DHCP Routing and Remote Access AD Connect More ❯
1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across ActiveDirectory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT … Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with ActiveDirectory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across ActiveDirectory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT … Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with ActiveDirectory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
Hays
audits to ensure compliance with SOX and GDPR regulations. Provide first-line support for identity-related issues and troubleshoot access problems. Configure and maintain IAM tools such as ActiveDirectory, Okta, and Azure AD. Collaborate with IT teams to resolve system integration issues. Key Requirements Strong administrative and data entry skills with exceptional attention to detail. … ability to support audits. Proficient in MS Office 365 and Excel. Excellent communication and stakeholder management skills. Ability to identify and resolve discrepancies quickly. Experience with IAM tools (ActiveDirectory, Okta, Azure AD) desirable but not essential. Start Date: ASAP More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, ActiveDirectory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
HGF Limited
risk and compliance. Qualifications/Experience Essential: Proven experience in IT infrastructure and cybersecurity within a professional services or legal environment. Strong knowledge of Windows Server, Intune, M365, ActiveDirectory, Hyper-V, networking (LAN/WAN), and cloud platforms (Azure/AWS). Experience with security tools such as Sophos, Fortinet, or similar. Excellent troubleshooting and More ❯
all users About You: Experience in a 1st or 2nd Line IT Support role, ideally within an MSP background Strong knowledge of Microsoft 365, Windows 10/11, ActiveDirectory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work What’s on Offer: Salary up to £28,000, depending More ❯
Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using ActiveDirectory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line Support Analyst More ❯
Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server ActiveDirectory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for training and More ❯
with IT policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, ActiveDirectory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
/automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering MicrosoftActiveDirectory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and More ❯
Leeds, Yorkshire, United Kingdom Hybrid/Remote Options
Burberry
Technical Architect, DW, EUC & IDAM Department: INFORMATION TECHNOLOGY Location: GB INTRODUCTION JOB PURPOSE Technically hands on and delivery focused Technical Architect to support the design, implementation, and continuous improvement of Digital Workplace, EUC and IDAM solutions. This role is ideal More ❯