IT Application Specialist to work for a large multinational and long-established organisation. Working as part of an IT department, you will be responsible for providing varied technical support to around 2000 users. It is assumed you are a savvy senior support engineer with a good grasp of typical O/S and infrastructure including IIS. … services based on a Microsoft application stack. Handle in-service problem investigation, proactive maintenance, and incident resolution, using the ITIL framework. Be responsible for quality and execution of support throughout our application estate, mentoring junior colleagues. Qualifications Relevant IT Degree OR equivalent industrial experience. Experience Proven track record in supporting mission-critical IT systems including line of business … application services and preferably within an Enterprise-level environment. Proven track record of dealing with other IT functions, other business functions, and software vendors/support in resolving application issues. A proven track record of teamwork demonstrating strong communication and interpersonal skills. Demonstrates strong problem-solving skills and an ability to communicate complex technical information to both technical More ❯
highly motivated individual who is passionate about Technical Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative … into consultancy with the chance to progress into a consultant role in the future. Day-to-day activities you may perform while working with our clients include: L2 applicationsupport Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and change management Monitor and troubleshoot system performance … status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community. More ❯
highly motivated individual who is passionate about Technical Service Support. You'll have a technical background and you'll put that to good use during service outages to support the recovery of services through incident and problem management, ensuring our colleagues and customers receive the most reliable service possible. If you enjoy working in a collaborative and innovative … consultancy with the chance to progress into a consultant role in the future. Requirements Day-to-day activities you may perform while working with our clients include: L2 applicationsupport Overall BAU management for production environments Coordinate with L1 and L3 teams to ensure consistent service management Incident, request, problem, and change management Monitor and troubleshoot system performance … status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation As a proud supporter of the Armed Forces Covenant, we welcome all applications from members of the Armed Forces Community. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new ApplicationSupport Analyst for E-commerce, you'll have a major impact on helping us achieve our goal. You'll be supporting our E-commerce applications in a fast … ll ensure that incidents are dealt with swiftly and professionally, respond to support tickets to resolve technical issues and provide guidance on best practices. As our ApplicationSupport Analyst , you'll have access to a wide range of benefits including: Hybrid working (we're in the office 2 days per week) Annual pay reviews 26 days More ❯