Network/Server & limited IT security. Key Duties/Responsibilities - IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware - Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level … WAN and LAN connectivity, routers, firewalls, and security - Remote access solution implementation and support: VPN, Terminal Services, and Citrix - System documentation to include system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed More ❯
hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all … line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise, multitask, and remain calm under pressure A proactive, organised individual who More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a high level of customer service to users at all … line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise, multitask, and remain calm under pressure A proactive, organised individual who More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Lithium3 IT Consulting Limited
Contribute to shaping lightweight, effective delivery practices across the IT team. Projects You’ll Get Involved In Transition to a new network and data centre provider. Strategic upgrades to Citrix and NetApp environments. Data deletion, archival and decommissioning initiatives. Disaster recovery testing and cyber security enhancement. Supporting pilots of AI-enabled legal technology tools. What We’re Looking For … projects. Familiar with managing vendors and technology partners (3rd parties). Understanding of project/change management frameworks (PRINCE2, Agile, ITIL, etc.). Any exposure to Microsoft 365, Azure, Citrix, or NetApp environments would be advantageous. If interested and relevant, please send your CV and we will be in touch next week. Lithium3 and our client are an Equal More ❯