4 of 4 Permanent Client Onboarding Jobs in Leeds

seeking a motivated 1st Line IT Support Engineer with at least 1 year of hands-on IT support experience to join our MSP client’s growing team in Leeds. This is an excellent opportunity for someone early in their IT career who is ready to develop their technical skills. … triage and resolve incidents & service requests within SLA timeframes • Manage and update ticket queues, ensuring clear documentation of troubleshooting steps and progress • Support client onboarding, device setup and user configuration (Windows & macOS) • Assist in maintaining accurate client documentation and asset records • Help create and update internal ...

apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. You act as the senior escalation point for engineering challenges … capability development. Essential Roles & Responsibilities Key Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support the full project lifecycle, including solution design, technical implementation ...

SLAs) Educate customers on using our digital ‘Self-Service’ support functionality Analyse queries received to identify continuous improvement enhancements, ideas and volume metrics Customer Onboarding Our Lender and Law firm customers are known internally as ‘Subscribers’: Carry out processing and due diligence, adhering to the defined ‘Subscriber Onboarding … Users of the PEXA Platform: Obtain the required data to set the initial Users’ up on the platform –Adhere to the defined ‘User Onboarding’ process & procedure Manage and educate on any ‘User’ enquiry Feedback & Complaints Deal with any feedback/issue/complaints with a resolution first approach ...

individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with … products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention ...