Account Manager
- Hiring Organisation
- Appcast
- Location
- Leeds, UK
Manager, you will own the health, retention and expansion of a portfolio of SMB and Mid-Market customers, acting as both strategic advisor and commercial driver within an established customer base.This is a high-impact role in a fast-growing SaaS environment where you will manage a large, active … term, successful partnerships.Serve as the primary point of contact and customer advocate.Identify churn risks early and execute retention plans to maintain customer success.Expansions and Commercial Growth:Develop a deep understanding of your clients' businesses and goals to identify opportunities for upsell and cross-sell.Own the full expansion and renewal ...