2 of 2 DemandTrendPermanent Customer Engagement Jobs in Leeds

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team The Customer Engagement team acts as a centre of excellence for the LexisNexis® RiskNarrative® product, responsible for delivering Strategic Engagement Services to customers throughout their lifecycle. RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime … prevention, compliance and risk management across the entire customer lifecycle for our customers. About the Role You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support. Responsibilities More ❯

will be responsible for service implementation of hardware installation and network/security configurations in a hands - on capacity . This role has a strong focus on being a customer facing technical engineer primarily focused on UK customers, with international service delivery as required . The role will involve regular travel and can be home-based or based in … cabling, management configuration and licensing of product Can understand statement of work documentation created by SEP2 containing a set of project deliverables Will be available to travel out to customer site locations as required , including multi-day projects with overnight stopover , if required Is willing to take on new technologies and become effective in updating skill sets as the … per project The ability to troubleshoot complex network/security scenarios , resulting in either a resolution of the configuration on the to-be-installed device, or recommendations to the customer surrounding their wider network topology Contribute to learning and development by aiming to be Check Point Certified Master Elite (CCSM Elite) helping to demonstrate technical excellence with Check Point More ❯