IT Service Delivery Manager
- Hiring Organisation
- Evri
- Location
- Leeds, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
business areas and vendors in line with ITIL best practice. Lead service design and transition activities, maintaining the IT service portfolio and reviewing service impact assessments. Monitor and manage day-to-day vendor performance, conducting service reviews and driving improvement actions. Produce clear service and vendor performance reporting … stakeholders and senior management. Support incident, problem, change, and escalation management, ensuring business impact is understood and communicated. Interested? Here's what you'll need to be successful Degree-level education or equivalent experience, with ITIL v3 or ITIL 4 Foundation certification desirable. Significant experience in IT roles, including ...