and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯
1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role, ideally within an MSP background Strong knowledge of Microsoft365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work What’s on Offer: Salary up to More ❯
Leeds, Yorkshire, United Kingdom Hybrid/Remote Options
Burberry
and evolve the technical architecture for Digital Workplace and IDAM platforms, ensuring alignment with enterprise architecture principles and security frameworks. Complete the technical design and implementation of solutions including Microsoft365, JAMF, Okta, and conditional access policies. Collaborate with internal teams and vendors to deliver integrated solutions that support both tactical and long term goals. Ensure all … contribute to the Architecture Dashboard. Work closely with EUC, Security, and Enterprise Architecture teams to ensure cohesive delivery. Support the configuration and deployment of device management platforms such as Microsoft Intune, JAMF, and Autopilot. Assist in defining and maintaining standard operating environments (SOEs) for Windows, macOS, Android (NEAT) and mobile devices. Contribute to the development of policies for patching … processes, ensuring alignment with security and compliance requirements. Provide architectural input into RFPs and vendor evaluations, ensuring alignment with Burberry's strategic direction. PERSONAL PROFILE Hands on experience with Microsoft365, Intune, JAMF, or similar device management platforms. Familiarity with IDAM technologies such as Azure AD, MFA, SSO, and conditional access. Understanding of endpoint security, device lifecycle More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Infused Solutions
Please note we cant offer sponsorship for this role and Must be UK based About Us We're a technology consultancy helping organisations get the most out of the Microsoft ecosystem. From charities to enterprises, we deliver tailored solutions, consultancy, and long-term support. The Role We're seeking a Solution Architect to design and deliver Microsoft Dynamics … gathering, and solution design Act as design authority and ensure best practices Support pre-sales: tenders, demos, PoCs Collaborate with delivery teams and stakeholders Keep up to date with Microsoft Cloud technologies What We're Looking For Strong Dynamics 365 CE/Business Central expertise Hands-on with Power Platform (PowerApps, Automate, Dataverse) Knowledge of Azure & Microsoft365 Experience with Agile, DevOps, and delivery lifecycles Strong consultancy, communication, and stakeholder skills Microsoft certifications (or willingness to maintain) Nice to Have: Power BI, JavaScript/C#, SSRS Why Join Us? Salary up to £90k + excellent benefits Hybrid working (flexible balance of office & remote) Varied projects across multiple industries Professional development & certifications supported Collaborative More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Context Recruitment Limited
Azure Expert MSP is seeking a Security-Focused Solution Architect to join their high-performing Presales team. This is a strategic opportunity to shape enterprise security solutions using the Microsoft Security Stack, supporting clients across sectors in their cloud transformation journeys. As a key member of the Presales function, you will lead the design and articulation of secure cloud … architectures, aligning technical capabilities with client requirements. You'll act as a trusted advisor, guiding stakeholders through best practices in identity, access, threat protection, and compliance within the Microsoft ecosystem. Key Responsibilities Design and present secure cloud solutions leveraging the Microsoft Security Stack, including Defender, Sentinel, Entra ID, Purview, and Intune. Collaborate with sales and technical teams to … translate business needs into scalable, secure architectures. Lead client engagements, workshops, and technical assessments to shape solution strategy. Stay abreast of evolving security threats and Microsoft innovations to ensure cutting-edge recommendations. Contribute to proposals, RFP responses, and technical documentation with clarity and precision. Candidate Profile Proven experience in cloud security architecture, ideally within a Microsoft-focused environment. More ❯
2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at … to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD … Connect Remote Desktop Services MicrosoftOffice Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯
issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative More ❯
Greater Leeds Area, United Kingdom Hybrid/Remote Options
Harvey Nash
automation, and optimisation initiatives across cloud and hybrid infrastructure 🔹Collaborating with technical teams to troubleshoot and resolve complex issues across the full stack 🔹Maintaining and improving key services including Microsoft365, Intune, and identity platforms 🔹Working with monitoring, logging, and endpoint security tools to maintain high service availability Experience of interest 🔸Strong experience with Azure administration and … core infrastructure components 🔸Working knowledge of Azure networking, firewalls (Fortigate), VPN and virtual WAN 🔸Experience with Intune, Entra ID, and Microsoft Defender 🔸Familiarity with automation and infrastructure-as-code (Terraform desirable) 🔸Understanding of containerisation (Kubernetes) and virtualisation (Hyper-V/VMware) 🔸Exposure to monitoring or logging tools such as LogRhythm, NewRelic, or Kibana Why join? You’ll be joining More ❯
personal improvement where developmental feedback is received Critical Competencies – Technical Fit Good understanding of at least one audit framework; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, Microsoft365 Certification, etc Ability to deliver, without supervision/support, at least one Cyber Practice GRC service Aptitude for understanding, interpreting, and applying objective standards to specific … the Cyber Security industry Desirable Competencies Exposure to multiple industry audit/compliance frameworks; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, etc Exposure to Amazon AWS, Microsoft Azure or Google GCPs cloud platforms Data Privacy Experience, e.g. GDPR, DPA2018 More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer. Strong skills in Windows Server OS … Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
Hays
system integration issues. Key Requirements Strong administrative and data entry skills with exceptional attention to detail. Compliance awareness (SOX preferred) and ability to support audits. Proficient in MS Office365 and Excel. Excellent communication and stakeholder management skills. Ability to identify and resolve discrepancies quickly. Experience with IAM tools (Active Directory, Okta, Azure AD) desirable but not essential. More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
RedRock Consulting
your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be … pinning across Office and desktop Support commercial, governance & rollout for persona-based training Gather and analyse use cases, success metrics & feedback Identify where additional capability/licensing is required M365 Copilot Work with directorates to analyse licence value, usage & data insights Monitor and optimise licence allocation and utilisation Ensure licence users meet access requirements & Terms of Use Support planning for … wider scaling of the solution Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker 📩 Interested? Apply or send a message to discuss further. More ❯
and organisational skills, with attention to detail Critical competencies – technical fit Good understanding of at least one audit framework; PCI DSS, ISO 27001, Cyber Essentials, NIST, SOC 2, NIS2, Microsoft365 Certification, etc. Ability to deliver, without supervision/support, at least one Cyber Practice GRC service Aptitude for understanding, interpreting, and applying objective standards to specific More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office365, SharePoint, and database/spreadsheet tools Desirable: Six Sigma, UX research, digital product coaching, or business analysis experience What you'll get in return A competitive salary negotiable More ❯
regulatory requirements Safeguard Business Continuity – Ensure core infrastructure, security, connectivity, and collaboration tools remain stable and operational throughout the transition Drive Day 1 Readiness – Deliver critical activation requirements including Microsoft365, Teams, email integration, and network connectivity with clear phased implementation plans Build the Integration Roadmap – Work with senior stakeholders across HR, Finance, and Operations to prioritise More ❯
Leeds, West Yorkshire, United Kingdom Hybrid/Remote Options
Corecom Consulting
a leading organisation's Technology and Enterprise Architecture function - a key leadership role responsible for maturing architectural capability, governing the cloud estate, and shaping the strategic direction across Cloud, M365, Data & AI, and Digital Workplace platforms. You'll act as a trusted right-hand to the Principal Enterprise Architect, helping define and deliver strategic direction while leading a small team More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
Corecom Consulting
a leading organisation’s Technology and Enterprise Architecture function – a key leadership role responsible for maturing architectural capability, governing the cloud estate, and shaping the strategic direction across Cloud, M365, Data & AI, and Digital Workplace platforms. You’ll act as a trusted right-hand to the Principal Enterprise Architect, helping define and deliver strategic direction while leading a small team More ❯
IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows 10 and MicrosoftOffice365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line More ❯
Leeds, England, United Kingdom Hybrid/Remote Options
HGF Limited
awareness of risk and compliance. Qualifications/Experience Essential: Proven experience in IT infrastructure and cybersecurity within a professional services or legal environment. Strong knowledge of Windows Server, Intune, M365, Active Directory, Hyper-V, networking (LAN/WAN), and cloud platforms (Azure/AWS). Experience with security tools such as Sophos, Fortinet, or similar. Excellent troubleshooting and problem-solving … skills. Proven experience in managing mobile devices using Microsoft Intune and administering identity and access policies through Microsoft Entra. Excellent troubleshooting and problem-solving skills. Experience in monitoring IT infrastructure and proactively addressing issues before they impact users or services Desirable: Certifications such as CompTIA+, Windows Server Hybrid Administrator Associate, Microsoft Azure Administrator Experience with legal sector More ❯
requirements into traceable technical solutions that can be demonstrated to stakeholders. Using modelling techniques and tools to create and communicate architecture designs. Communication and Collaboration Technologies, particularly MS 365 Solutions (SharePoint, Teams and Copilot) and Exchange Information/Data Security, Governance, Management & Compliance including Data Privacy, Data Lifecycle Management, Legislation, Disaster Recover and Backup You and your role More ❯
as the year goes on. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will be exposed to O365, Veeam, VMWare and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up … this vacancy! Benefit Package: ** Pension scheme** Private Healthcare** Working with the latest technology in the market** Paid Certifications** Much More Essential Skills: ** Windows Server** VMWare/Hyper-V** Office365/Azure** Networking – Firewalls/Routers/Switches/VoIP** Backup Experience** PowerShell Scripting** MDM Intune The client is looking to fill this opportunity immediately, so please apply More ❯
support needs for our customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office365 and Sharepoint. This will be ideal with candidates with a background within 3rd line support/Infrastructure support mainly covering Network/Server & limited IT security. Key Duties …/Responsibilities - IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware - Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. - Implement and support disaster recovery solutions - Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
Ninite/PDQ • Configuring and monitoring of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk More ❯
the ability to quickly adapt to operational processes is essential. The Role As a NOC Engineer, you will be part of a team delivering 24/7/365 support for a range of customer networks. Key responsibilities include: Proactive monitoring of customer devices, dashboards, logs and NMS platforms Logging and investigating incidents, escalating where necessary Responding to … FTD Firewalls Cisco ACI (including multi-pod/multi-site) Cisco Hyperflex, ISE, DNAC/SDA, SD-WAN (Viptela) VMware ESXi & vCentre Microsoft Hyper-V Windows & Linux Office365 Backup technologies This is an amazing opportunity for a driven and motivated individual with basic networking knowledge to take their first step into an career within networking. If More ❯