the Speciality division reporting findings to all stakeholders. Identify themes/learning outcomes further to quality monitoring reviews and assist business areas by providing rootcauseanalysis and training to staff. Identify solutions as part of the review process and delivery findings to business areas in person … requests, breach and E&O reporting, complaints, fee application, delegated authority, MRCs etc. Oversee and monitor breach logging, further to QA findings, undertaking appropriate rootcauseanalysis and engaging with the business to ensure delivery of improvements. Participate in Project Activity, such as training and process drafting … and a basic understanding of risk management principles would be beneficial. The ideal person for this role combines strong technical subject matter expertise, communication, analysis and stakeholder management skills. Enjoys working in a dynamic and changing environment across a wide range of subject matter and business operations and working More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
DP World
to business made by individuals and function as a whole Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure rootcauseanalysis is completed where appropriate and corrective measures are implemented into operations Able to work independently and under own initiative on … engineering management and local plant management Support in the training and developing of plant-based engineering teams and embed regional standards within sites. Complete rootcauseanalysis where appropriate and identify corrective measures Be a SME (subject mater expert) on engineering processes, tools and techniques including MTM More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
All the top bananas UK
the highest possible standard Responsible for ensuring that all relevant process is effectively documented and regularly reviewed Responsible for providing well-reasoned and sound analysis, context and predictions into relevant deliverables Responsible for assessing the maturity of the function within the client and identifying areas for improvement, productising those … improvements and delivering them Be a point of contact for intrusion analysis, forensics and Incident Response queries. Able to provide rootcauseanalysis of non-standard analytic findings and anomaly detections for which a playbook does not yet exist. Responsible for ensuring that during times of More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Intec Select
organisation's data and IT infrastructure. Role & Responsibilities: Monitor networks and systems for security breaches, intrusions, and abnormal system behavior Investigate security incidents, perform rootcauseanalysis, and provide incident response support Conduct regular vulnerability assessments and penetration testing; assist in remediation efforts Maintain and manage SIEM … Security Information and Event Management) tools and log analysis Develop and enforce security policies, standards, and procedures Work with IT and development teams to implement secure system designs and configurations Support compliance initiatives (e.g., ISO 27001, NIST, GDPR, PCI-DSS) by assisting with audits and documentation Conduct security awareness More ❯
CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in rootcauseanalysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
CD pipelines. Knowledge of ISTQB/ISEB qualifications, JIRA, and Microsoft Azure DevOps. Experience in performance testing (K6 experience is advantageous). Competent in rootcauseanalysis and understanding of system architecture. Experience in desktop, mobile, and bespoke application testing. Strong communication skills, especially with non-technical More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
support and adherence to SLAs. Act as the primary escalation point for complex technical issues before engaging Tier 3 support. Ensure effective incident response, rootcauseanalysis, and problem resolution in alignment with ITIL principles. Work closely with Tier 1 and Tier 3 teams to establish clear More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
IN2-SaaS | International Software-as-a-Service Recruiters
and enhance software quality. Cost Management : Optimize cloud costs and work with finance to manage budgets. Incident Management : Ensure effective monitoring, incident management, and rootcauseanalysis to resolve issues quickly. Culture & Values : Foster an inclusive workplace and actively support the company’s mission and values. Technical More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Brookwood Recruitment Ltd
troubleshooting technical issues. Data Entry and Management: Accurate and timely input of employee data into the system, ensuring data integrity and security. Reporting and Analysis: Generating reports on HR metrics, analyzing data to identify trends, and providing insights to management. User Training and Support: Providing training to employees and … Global Support and Ticketing System : Oversee the HRIS support model, including ownership of the HR ticketing system . Ensure timely resolution of user issues, rootcauseanalysis, and improvements to reduce recurring issues. Continuous Improvement & Optimization : Identify opportunities to improve system performance, data quality, and user experience. More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Focus Cloud Group
and deployment of new Workday functionality and other ERP-related enhancements. The SME will provide technical leadership across all application development efforts, including release analysis, impact assessments, new module implementations, and continuous improvement of existing configurations. Key Responsibilities: Lead and participate in the end-to-end development and enhancement … best practices. Manage and prioritize support requests, enhancements, and implementation projects based on urgency, scope, and complexity. Collaborate closely with delivery teams on incidents, rootcauseanalysis, and ongoing work requests. Guide and mentor team members by providing direction, support, and Workday expertise. Facilitate workshops and working More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
You'll also: Take responsibility for writing/implementing/maintaining high quality and robust API, designing/developing frameworks from scratch. Undertake requirement analysis and validation, transforming the business requirements into different layers of testing with an appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example … Mechanism with exposure to Wiremock, Interceptor Pattern or any equivalent tool. Experience in building/designing test frameworks. Good experience in overall defect management, rootcauseanalysis, triage, and reporting. Excellent communication skills with the ability to present complex technical information in a clear and concise manner. More ❯
direction Conduct regular 1:1s, manage personal development plans, and provide continuous performance feedback Mitigate production incidents quickly and effectively Participate in incident triage, rootcauseanalysis, and post-mortem reviews Proactively identify system risks and drive preventative solutions Track and document incidents and fixes through established More ❯
direction Conduct regular 1:1s, manage personal development plans, and provide continuous performance feedback Mitigate production incidents quickly and effectively Participate in incident triage, rootcauseanalysis, and post-mortem reviews Proactively identify system risks and drive preventative solutions Track and document incidents and fixes through established More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Manpower
data and identify areas for improvement or design enhancements. Integrate lessons learned from commissioned assets into the design and specification of future projects. Support rootcauseanalysis for operational issues and coordinate corrective actions with vendors and O&M providers. Additional Technical Responsibilities Contribute to risk assessments More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Franklin Fitch
management Strong knowledge of IP, OSPF, BGP, and MPLS networks (Juniper preferred) Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios) Troubleshooting and rootcauseanalysis experience Strong communication skills, both technical and non-technical A proactive attitude with a focus on continuous improvement and learning More ❯
and third-party systems and products Carry out hardware and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Rootcauseanalysis and removal of issues Continuous improvements in the processes and service we offer Reactive call-out response on customer sites More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
MICHELIN Connected Fleet
seamless service Serve as an escalation point for resolving issues Perform to monthly on KPIs to monitor customer interaction cadence and customer satisfaction Perform rootcauseanalysis of customer issues and implement solutions to resolve these issues permanently Obtain, collate and present customer feedback and insight on More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Apex Systems
tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements Provide support to Data Centre Operations technicians Perform rootcauseanalysis of equipment failures Ensure all safety procedures are adhered to while performing work Take daily operational readings of all mechanical More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Adecco
and stakeholders. Support the maintenance of linguistic assets, including terminology updates and Style Guides. Manage LQA tasks: oversee hand-offs, implement feedback, and conduct rootcause analyses. Triage and oversee a queue for general vendor linguist inquiries. Report on quality results, keeping internal trackers updated and creating reports More ❯