6 of 6 Permanent Service Design Jobs in Leeds

Select how often (in days) to receive an alert: IT Service Architect Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Architect is responsible for defining and maintaining the architectural blueprint that underpins the Service Integration and Management (SIAM) function. This role ensures that service, process, and tooling architectures are designed to enable seamless integration, governance, and … performance across internal teams and external service providers. Operating at the intersection of service design and enterprise architecture, the SIAM Architect ensures that all architectural decisions support ITIL-aligned service management, operational efficiency, and strategic transformation. RESPONSIBILITIES Define and maintain the high-level service and solution architecture for the SIAM function, ensuring alignment with enterprise … architecture principles and ITIL best practices. Provide architectural oversight for service management capabilities without engaging in low-level solution design or integration specification. Lead the design of technology and process architectures that support end-to-end service integration. Ensure that all designs promote standardisation, automation, and interoperability across the service ecosystem. Develop and maintain the More ❯

leading digital challenger in Europe whilst evolving the next generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services & management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. … Job Description As a Senior Business Consultant at Netcompany, you are part of our Global Digital Enablement and User Centered service Design Centre of Excellence (CoE). We take pride in our delivery, and you will be part of our delivery teams learning our successful approach and methodology. You get to work and learn from our global teams … about developing User Centric Services for our customers. You have an IT professional/academic background or interest in IT development and are enthusiastic about user involvement, business analysis, service design, process optimization and organizational change management. You will help to ensure that Netcompany's IT projects are anchored in our customers' business needs, organization, and professional processes. More ❯

Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD strategy, support the growth … of the community, and contribute to business development. Key responsibilities: User-centred design Scope and deliver components of end-to-end user research activities in a variety of programme contexts Recommend and execute appropriate user research activities based on project needs Create and maintain phase-appropriate user research deliverables Clearly articulate project problems, scopes, and success criteria to diverse … audiences through compelling communication Respond to challenges, supporting the team to reach a resolution Support clients through all phases of the design process, from ideation to implementation Stakeholder management Effectively communicate with stakeholders within your client team, ensuring alignment and buy-in, being seen by the client project team and senior client stakeholders as experienced in your profession and More ❯

generation of IT consulting. Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior Service Designer at Netcompany you will deliver high profile digital products and services … operations to build solutions that meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and requirements and the wider operational … and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes Lead on design workshops and design sprints with the team, senior stakeholders More ❯

Senior Service Designer Multiple Locations UK Wide £57,000 - £64,000 Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors. You’ll be an experienced Service Designer working in the discipline for at … least 4-5 years ideally with a public sector or consulting background and are keen to grow and develop your skillset within an expanding design practice! What you’ll do: • Lead strategic planning for the client’s service with the user at the heart. • Create service maps, value propositions or service blueprints. • Provide advice and recommendations … service. Your ideal background: You will be an expert at designing services from end to end and improving existing services that are underperforming. • You’ll have strong User-Centred design experience • Experience delivering workshops, proposals and assets • Experience managing relationships supporting agile delivery • Experience with GDS is highly desired • Experience with mentoring or management is advantageous The Package More ❯

Are you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger More ❯