1 of 1 Permanent Systems Analyst Jobs in Leeds

Customer Insights & Systems Analyst Newly created role within a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the … all new reporting metrics across the European CS Functions Description Capture and record customer data to understand Customer Service performance and outputs across data stream including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction to … CSAT performance across the function Profile Experience in a similar Analyst role across either Customer Service, Contact Centre, Supply Chain/Order Management Experience working with CRM systems - Hubspot Desirable Ability to interpret, understand and present on multiple data streams Customer focused approach Strong Excel skills Job Offer This is an exciting, newly created role for a More ❯