11 of 11 Permanent Technical Support Jobs in Leeds

Our Technical Support Agents are responsible for providing technical support with a customer-centric focus. As a Technical Support Engineer at Gradwell, you will be the primary point of contact for our customers, providing expert technical support with a focus on VoIP … Connectivity, and Mobile support. You will troubleshoot issues, ensure high levels of customer satisfaction, and maintain the quality of our services. We seek a Technical Support Engineer who has a willingness to learn and a proactive attitude. You should have a passion for delivering excellent customer service and … a strong problem-solving mindset. You will need to investigate, troubleshoot, escalate, and resolve issues efficiently and professionally. Key Responsibilities · Provide technical support for VoIP, 3CX, connectivity, and mobile services via phone and email. · Diagnose and resolve VoIP-related issues, including call quality, connectivity, and configuration problems. · Troubleshoot More ❯

Role Our Technical Support team are responsible for providing direct technical support with a customer centric focus. This position will see you take a place within our platform technical support team, to provide excellent support in resolving all technical issues. The post … the technology industry more widely and an enthusiasm and willingness to learn new skills. Key Responsibilities Customer Satisfaction Ensure the delivery of high-quality technical support Ensure customer service response is timely and accurate Ensure that your responsibilities are met so the overall tech support team is … exceeding expectations regarding performance. Meeting defined metrics/benchmarks. Making sure that standards and processes are followed. Processes and Procedures Triage, investigate and resolve technical support requests. Coordinate support issues between customers and 3rd party vendors Communicate appropriately internally and to customers Establish best practices throughout the More ❯

Technical Support Engineer Full-Time Permanent £40,000 £60,000 Depending on experience Leeds-based (Hybrid after 6 months) Global FoodEquipment Manufacturer Are you an engineer who enjoys problem-solving, technical detective work, and using your knowledge to make an impact behind the scenes? Join a global … player in foodmanufacturing equipment as a Technical Support Engineer . Youll play a vital role supporting customer service teams, helping identify complex engineering parts, and ensuring smooth communication across international supply chainsall while working in a supportive, fast-paced environment where attention to detail and technical curiosity … days per week post-training. Candidates within 1 hourcommute preferred (flexibility offered for the right person). If you're ready to combine your technical skills with structured autonomy and global collaboration, hit apply today for immediate consideration. Thank you. Ref Technical Support Engineer 44 Technical More ❯

and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support … phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and … solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability More ❯

Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are … impressive software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯

Technical Support Engineer – Up to £40,000 – Financial Services - London Overview: A global British FTSE250 financial services company with over 60 locations worldwide are looking to recruit an experienced 1st/2nd Line Support Engineer to be based at their London office. This is a full-time … IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers, and peripherals, as well as assist with hardware and software maintenance. Collaboration : Liaise with other IT teams to … resolve issues and manage user expectations effectively. Service Improvement : Contribute to the enhancement of support processes and identify opportunities to improve service provisions. On-Call Duties : Participate in a rotational on-call schedule, supporting out-of-hours needs as required. Ad Hoc Tasks : Undertake additional duties as needed to More ❯

Greetings! Adroit People is currently hiring Title : Field Technical Support Location: Chester , UK Employment Type: Contract (6 months) Work Type: Onsite JD: Field Support, Smart Hands Support, Audio Video support Level 1 Troubleshooting, Support end users, Build laptops, Inventory assets, Technologies and Tools: MS … Teams, ServiceNow, MS Office Essential : UK driving license - Yes Qualifications: High school diploma or equivalent; technical certifications or coursework in IT or AV technology is a plus. Proven experience in providing IT support in an office environment. Strong problem-solving skills and attention to detail. Basic understanding of … skills. Ability to work independently and as part of a team. Willingness to travel to various client locations as needed. Note: Freshers from a technical education background with atleast one year experience are encouraged to apply. They would need to demonstrate a very high learning curve for this role. More ❯

We’re hiring a proactive and detail-oriented Customer Support Analyst to join the eOperations team of a global financial services business . Based in London , this role supports mission-critical trading applications and services across EMEA, APAC, and the US. If you thrive in fast-paced environments, enjoy … solving complex technical issues, and have experience in financial markets — we want to hear from you. The Opportunity You’ll be part of a global team overseeing the full trade lifecycle — from order entry through to clearing and settlement. Working closely with brokers, traders, product teams, and developers, you … ll play a key role in maintaining service excellence and operational resilience. What You’ll Be Doing Diagnose and resolve 1st-line support issues; escalate as needed while maintaining clear documentation. Communicate effectively with internal and external stakeholders, managing expectations throughout. Take ownership of your workload and contribute to More ❯

have hired exceptional S/4HANA people from the Big 4 and SIs. They have ambitious growth plans and require SAP S/4HANA Support Consultants & a HANA Support Consultant. The roles entail: Providing day-to-day functional and technical support for SAP S/4HANA More ❯

Job Title - Deskside Engineer Level of Clearance - BPSS Client - IT Renowned Firm Duration - 3 Months Contract Job Responsibilities: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. … Analyses systems needs, troubleshoots problems. Provides user support, new hire system set ups and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands … customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business More ❯