10 of 10 Permanent User Research Jobs in Leeds

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or … trade bodies), planning the overall approach and choice of appropriate research methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will … include, but arent limited to: Plan, design and prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and More ❯

Snr User Researcher Leeds (Hybrid) Permanent to £65,000 DOE + Benefits Senior User Researcher needed with strong Government Digital Service (GDS) experience to join a growing User Centred Design (UCD) practice. Hybrid Working: 2-3 days/week remote (WFH), and 1-2 days/week working on-site in the Leeds office. Leading UCD projects … for clients and applying User Centred Design methods within GDS and Agile environments. A chance to work with a leading global IT and Digital transformation business delivering UCD solutions for both Government + private sector clients. Key experience, responsibilities + tasks: In-depth experience of conducting User Research and User Centred Design (UCD), and able to … translate findings into actionable insights. Proficient with Government Digital Service (GDS) standards, assessments + running discoveries to GDS. Scoping and delivering UCD components of end-to-end User Research activities across a range of complex client programmes. Creating User Research deliverables + executing User Research activities based on client requirements + project needs. Articulating More ❯

User Researcher Pay up to £46,547 , plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of user research or appropriate experience in other fields of research. Knowledge and experience of using a range of qualitative and quantitative research methods, selecting the most appropriate method … depending on the requirements. Significant experience of planning and conducting research that considers the diversity of users, keeping in mind access needs and the ethical nature of research. Extensive experience and proven track record of generating new and useful insights for a project team to leverage, ensuring where relevant that the insights influence decisions. Experience of communicating insights from More ❯

to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in … a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop … facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a More ❯

per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the DVSA Service Design and User Research team your role will be to help DVSA deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery … focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. … Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user More ❯

you will deliver high profile digital products and services for some of the UKs largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society. As part of the growing Netcompany Product and User Centred … developing Netcompanys Centres of Excellence and service offerings, support business development and client engagement. Key Responsibilities: Experience working to GDS or equivalent standards in the UK Public sector Understanding user and business needs including supporting and participating in user research Creating content and developing content strategies to help digital services meet user needs and business objectives … and create a clear, joined-up customer journey Monitoring and improving content based on user feedback, research and data Working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines Working with a More ❯

Senior User Researcher Location: Bristol, Leeds, Newcastle, Birmingham, and Nottingham Salary: £42,848 per annum The Role The Senior User Researcher is responsible for the end-to-end planning and execution of user research activities. This will include identification of research candidates, creating relationships with identified users (this could be members of the public or More ❯

of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use user research, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of … user-centricity and design decisions to stakeholders at all levels. Experienced in rapid idea generation and iteration, including sketching and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at … role in shaping services that support over 22 million people across the UK. You'll work collaboratively with multidisciplinary teams-spanning policy, product, delivery, and operations-to co-create user-centred, end-to-end services that are inclusive, resilient, and aligned with departmental goals. You'll apply hands-on service design methods to solve complex problems, using research More ❯

User Researcher Contract Opportunity We’re looking for a User Researcher to one of our government projects. 6-month contract £450 per day (Inside IR35) Hybrid, 1-2 days travel per week to a local hub (Manchester, Birmingham, London, or Leeds) If you’re an experienced User Researcher with a strong background in GDS or government projects More ❯

s business analysis community of practice, mentoring peers and shaping professional development activities Identifying opportunities for operational and service improvement through analysis of processes, data flows, organisational design, and user needs Coordinating the elicitation, documentation, validation, and management of business and functional requirements, ensuring they align with overarching programme objectives Supporting testing and assurance phases by validating solutions against … business needs, ensuring regulatory and operational integrity Collaborating closely with multidisciplinary teams (including service designers, user researchers, policy professionals, and delivery leads) to ensure that user needs are fully integrated into process and system designs About You Requirements A minimum of five years' experience in business analysis roles, ideally in government, arms-length bodies, or consultancy engagements within More ❯