Product Analyst
leeds, west yorkshire, yorkshire and the humber, united kingdom
interactive investor
delivery for key Salesforce Service Cloud product initiatives and enterprise change projects. Collaborate with Product Managers, Technical Leads and Stakeholders to translate business goals into actionable user stories and technical requirements. Act as Product Owner within delivery squads — owning, managing and prioritising the product backlog in alignment with strategic objectives and roadmaps. Support test strategy definition and … with Solution Architects to shape requirements into scalable, maintainable technical designs. Analyse dependencies, risks and impacts across systems including Salesforce, AWS API and Figaro. Maintain detailed user stories with clear acceptance criteria and ensure traceability through delivery. Customer & Data Insight Apply a user-centred approach to define and refine customer journeys (external & internal), leveraging data … and documenting requirements across online and offline customer journeys. Demonstrated ability to analyse complex systems from both business and technical perspectives. Skilled in writing clear, detailed user stories with acceptance criteria. Familiarity with Double Diamond Framework & Agile methodologies and experience working within cross-functional delivery teams. Strong stakeholder management and communication skills, with the ability to translate More ❯
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