experience within a similar IT support/desktop support role with the ability to actually resolve calls. You must have technical skills in Windows10/Windows 11, Active Directory, Desktops, MS Office, good problem-solving skills, clear & concise telephone manner. Please note: There … on-call allowance). You must have: Excellent communication and interpersonal skills. At least 2 years IT support experience in a similar role. Windows10/Windows 11. Active Directory. Good analytical and organisational skills. Working knowledge of Microsoft Desktop OS. Good working knowledge more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with experience of liaising directly with Senior Stakeholders. … Good/broad knowledge of Windows10, MS Office, MS Server, AD, Network terminology and function, Laptop/Desktop/Printer hardware. Ability to remain calm in a high-pressure environment. Demonstrable experience of working with ITIL-based processes. Strong awareness of Cyber Security Threats. Desirable … agile, and home working BUPA Permanent health insurance Flexible pension scheme Medicash EAP with access to counselling Enhanced family leave policies Access to 10 days fully subsidised emergency or back-up care per year Life assurance Annual travel season ticket loan Dress for your day policy Bespoke training more »
training plan covering: Cisco VPN Azure Active Directory/Entra Meraki Wi-Fi Intune/Autopilot (in development) Mobile Device Management and deployment Windows10 Office 365 and Power BI Microsoft Always On VPN (in development) Microsoft Defender for Endpoint Strong understanding of cyber and the … Platinum partner and best of breed automated migration tools its 5,000 user base from a large number of Active Directory domains using Windows10, to a new dedicated express route connected Azure Entra service. During the migration we will be investing in the use of … better contact and stronger compliance of our IT fleet. Over the next two years there will also be a full scale migration to windows 11 and increasing our usage of Microsoft Endpoint for Defender and other cyber security tools. Currently our file storage is based on Microsoft Shares more »
Leeds, LS18, Horsforth, West Yorkshire, United Kingdom
Headway Recruitment
all their users across the global business. Essential Skills: Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows10 & 11 Enterprise, MS365 including Exchange online, Office, Endpoint manager, etc. SOX control responsibilities may be part of this role, which are more »
you have? Expertise in Epicor (Additional bonus) Experience in 1st & 2nd Line User Support Knowledge of Office 365, SharePoint, Teams & Office (MUST HAVE) MicrosoftWindows10 & 7. Active Directory. Knowledge of SQL. Troubleshooting and understanding the concept of SAN Storage. Microsoft Server 2019/2008 Understanding more »