2 of 2 Permanent Documentation Skills Jobs in Leicester

practices. •Manage and maintain all data centres health including specialist hardware – CCTV, UPS •Support vulnerability remediation and security audits for network infrastructure •Maintain accurate documentation: network diagrams, device inventory and configuration baselines •Create and update operational procedures and knowledge articles. •Share knowledge with the wider team; mentor Service Desk … that the company standardisation is adhered to at all times. •Work to agreed SLA’s whilst offering a high level of service. •Produce support documentation as appropriate following company templates. Service •Act as a point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk ...

Experience translating business requirements into technical solutions Strong understanding of security models, user permissions and data management within Salesforce Excellent troubleshooting and problem-solving skills Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders Experience creating reports, dashboards and business insights … from Salesforce data Excellent documentation and organisational skills Degree educated in Computer Science, Engineering or a related discipline is beneficial Responsibilities for Salesforce Analyst & Administrator: Administer, maintain and continuously improve the Salesforce platform Design and implement scalable Salesforce solutions aligned with business requirements Manage user accounts, permissions, profiles ...