3 of 3 Permanent Service Delivery Jobs in Leicester

Assist with EUC projects, platform upgrades, and standardisation initiatives Create and maintain technical documentation, runbooks, and knowledge articles Work closely with infrastructure, security, and service desk teams to improve service delivery Skills & Experience RequiredEssential: Experience in a 3rd Line EUC Engineer, Senior EUC Engineer, Endpoint Engineer … Print) ServiceNow or ITIL-based environments Experience working in large enterprise or regulated environments Benefits Hybrid working model Clearly defined 3rd line role (not service desk) Opportunity to own and improve the EUC/Endpoint platform Stable, enterprise environment with long-term projects Oscar Associates (UK) Limited is acting ...

digital and technology strategy, spanning: Customer-facing digital platforms Core business systems and integrations Data, insight and analytics Cyber security, risk and compliance Infrastructure, service delivery and suppliers Fundamentally your remit is to create and develop a modern, secure, scalable digital ecosystem that drives revenue, retention and operational … applications, data, infrastructure and cyber security Confidence operating at board level, translating tech into commercial outcomes Deep understanding of supplier management, contracts and value delivery Experience operating within regulated or accredited environments (e.g. ISO27001, PCI, Cyber Essentials) Experience of working in retail, leisure or hospitality is very advantageous ...

internal stakeholders to implement standardisation and maintaining best practice. Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist … Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals. Service and Compliance Always operate in accordance with the Rules of the FCA, the CII code of conduct and our company policies and procedures. Ensure ...