2nd 3rd Line Software Support
Leicester, Leicestershire, East Midlands, United Kingdom
System Recruitment
2nd 3rd Line Software Support Job Type: Permanent Location: Leicester Post Code: LE7 1HR Salary: £35,000 to £38,000 Start Date: ASAP It is required for you to drive and have your own transport as the office location is not served by public transport Established technology company providing software and hardware to specific business sectors is currently … looking for an experienced 2nd 3rd Line Software Support Officer to join their UK HQ in Leicester. You role will be to; Provide third line technical response support to UK & Europe and rest of the world Provide highly responsive second-line technical support to the Customer Service Desk, field engineers and designated key client service engineers. Develop and maintain … all technical support documentation Provide networking and software set up support to field engineers Attend site to provide technical assistance when required Configure devices where necessary prior to despatch to engineers/customers. Undertake remote set up work for new clients. Undertake on-site training as required. Conduct remote training one on one or via webinars. Skills & Experience Extensive More ❯
Employment Type: Permanent
Salary: £35,000
Posted: