22 of 22 Permanent Support Engineer Jobs in Leicester

Position: Application Support Engineer/Software Support Engineer Salary: 32K Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer/Application Support Engineer to join their busy Software Support team. Full training … Monday - Friday (no shift work). The office is based in the Leicestershire area. Responsibilities: Previous experience of working in an Application Software Support/Customer Support role Experience in call logging and dealing with 1st-3rd Line Software Support issues Experience in working within a similar … programming works Strong verbal and written communication skills Benefits: If you have the desire to move into programming or just to advance your software support career, then this company is able to offer you this. Technology and product investment, as well as training for all staff, make for a More ❯

Technical Support Engineer Parking Systems Castle Donington We are seeking a proactive and hands-on Product Support Engineer to provide technical support to both our customer base and internal field engineers. You will be instrumental in troubleshooting, diagnosing, and resolving technical issues across our hardware … and software platforms. This role combines telephone based, remote technical support with hands-on configuration and occasional site visits, offering an exciting opportunity to grow within a dynamic, technology-driven environment. Reporting to our Technical Support Team Leader, you will work closely with the key members of the … customers. With a very strong emphasis on customer satisfaction, we prioritise innovation and continuously strive to exceed expectations through both our products and technical support services. CAME Parkare UK, who are part of the CAME Group of companies, are a wholly owned subsidiary of Parkare Group, a world leader More ❯

listed on the AIM market of the London Stock Exchange. Due to continued growth, they are seeking a highly motivated and customer-focused IT Support Engineer to join their dedicated IT department based in Leicester. About the Role: As an IT Support Engineer, you will provide … both first and second line support to users across the organisation. This is a hands-on, onsite position where you will work closely with the IT Service Delivery Manager and wider IT team to ensure the smooth operation of all technical services. You will be responsible for troubleshooting issues … managing service requests, and assisting with onboarding and hardware provisioning. Key Responsibilities: · Provide effective technical support to users onsite and remotely. · Troubleshoot issues related to Windows 11, Microsoft Outlook, Microsoft Teams, and other key systems. · Manage and resolve incidents and service requests via the company's ticketing system. · Adhere More ❯

Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one of the … most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support is delivered across the … business. With a focus on product insight, systems understanding, and proactive support this is an ideal opportunity for someone technically curious who loves solving puzzles, thrives in a fast-paced start-up environment, and wants to grow with a company scaling into new markets. Responsibilities: Acting as the first More ❯

Senior IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls. Apart from a strong technical aptitude, personality and motivation are equally important. Being a team player is also crucial to the success of More ❯

3rd Line IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 12/07/2024 Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working with Windows … Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy working in … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls Apart from a strong technical aptitude, personality, and motivation are equally important. Being a team player is crucial to the success of this More ❯

Join NScale as a Senior HPC Support Engineer NScale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI startups and enterprises. Our platform reduces the complexity of AI development, empowering our customers to achieve faster innovation and better outcomes. Our mission … today. At NScale, we’re builders at heart — driven by ownership, innovation, and urgency. About the Role We're looking for a Senior HPC Support Engineer to join our fast-growing team, focused on enabling and optimising HPC and AI workloads on GPU-accelerated infrastructure. You’ll work … diverse set of technologies including GPUs (NVIDIA and AMD), InfiniBand networking, and orchestration systems like Slurm. What You’ll Be Doing Provide expert-level support for customer HPC and AI workloads running in production. Troubleshoot complex system-level issues across networking, storage, containers, and GPUs. Collaborate with engineering and More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments Our client are the most impressive … software company.....that you may never have heard of....even NASA use some of their software, the list goes on! We are seeking a Senior Technical Support Engineer with expertise supporting the PHP-based application, Zend Framework. In this role you will provide technical support for our client's … of contact Help customers by demonstrating your expertise in PHP Diagnose and troubleshoot performance and integration issues Tech know-how: • 5+ years in tech support • Hands-on experience with PHP related technology • Linux and Windows server experience • Basic networking and shell scripting If the above sounds like you and More ❯

Product Support Engineer | A remote-first role, with monthly meetups in the Midlands. Are you a senior engineer who thrives on solving complex problems and delivering real impact? Do you enjoy working across the full stack and influencing technical direction? Looking for a high-growth environment where … your voice matters and your work directly shapes the product? A high-growth, next-generation payments business is looking for a Senior Product Engineer to help drive the evolution of payment processing and recurring commerce. This is your opportunity to work on meaningful software solutions that unify and optimise More ❯

Location: Leicester Salary: £38,000 - £42,000 Job Type: Permanent The Engineering division here at SF Recruitment are currently recruiting for a Technical Support Engineer/Braking Systems Engineer. to help support projects for our client based in Leicester. Company benefits: - 25 days holiday including Bank Holidays … over Christmas & New Year (not taken out of holiday allowance) Role Overview: Join our Engineering Team in a pivotal role directly supporting our Senior Engineer - Braking Systems. You will focus on EBS (Electronic Braking Systems), EBPMS (Electronic Braking Performance Monitoring Systems), and Telematics, providing critical support and training … to trailer builders, fleet customers, and end users. Responsibilities: - Collaborate closely with the Senior Engineer - Braking Systems on project initiatives. - Deliver comprehensive training and technical support to trailer builders, fleets, and end users regarding EBS, EBPMS, and Telematics systems. - Troubleshoot technical issues and provide direct support to More ❯

Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with … incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot … software deployment and configuration using install switches. Be skilled in reading, writing, modifying, and backing up the Windows registry. Have previous experience in technical support or customer service roles. Possess excellent problem-solving and communication skills, working effectively with customers and internal teams. Have solid experience troubleshooting software issues More ❯

Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are currently recruiting for … a blue chip client who are looking for a Technical Support Specialist. Our client is looking to take on a Technical Support Specialist that will be remote based with the potential of nationwide travel to sites if required. In this role the Technical Support Specialist will get … the chance to work on exciting projects that will require extensive Controls knowledge. Our client is able to offer the succesful Technical Support Specialist a generous package, unlimited progression opportunities, training and complete job stability. Our client would be happy for the Technical Support Specialist to live ANYWHERE More ❯

3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all … and take appropriate action as required to deliver to IT Service target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not More ❯

3rd Line Support Engineer Location: Coventry - Fully Onsite Salary: £35,000 - £50,000 Responsibilities: You will working for a growing and expanding MSP, and you will be dedicated to one of their VIP clients, providing escalated 3rd Line Support and working on improvement and implementation projects. The … have a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Customer Support: Handle escalated calls from customers around the UK. Provide excellent levels of customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by … remotely accessing customer environments. On-Site Support: ravel to customer sites as required for planned meetings or project work. Maintenance and Preparation: Run daily checks on backups and carry out preventative maintenance on customer environments. Project Work: Complete small projects, including researching and testing new products and technologies. Benefits More ❯

Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and More ❯

Role I have partnered with one of the UK's fastest growing retailers on their search for an IT Support Engineer. With an excess of £2 Billion in revenue the company is on an upward trajectory and continue to go from strength to strength. Due to growth, they now … a requirement for an IT professional who is experienced with Office 365, Active Directory, Networking and Windows Server to join their close-knit IT Support team. This opportunity will give you the opportunity to work within a close-knit team where you will be given exposure to several cutting … edge technologies including Office 365, Windows Server, Active Directory, Networking and VMware. You will be responsible for providing 1st line support to business users and evenutually bridge onto a range of project work. This role will also offer training and development opportunities. Role Requirements Windows Server Office 365 Active More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working … ensuring systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using … user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯

Telco Cloud Support Engineer (3-4 years of experience) Work setting: Remote Client sector: Telecoms Daily rate: £200-£225/day Contract Length: Initial contract until end of 2025 + extensions afterwards Type of contract: Inside IR35, full-time Very occasional visits to London/Reading possible. Requirements More ❯

with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on … remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues …/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power More ❯

Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Company car (When travel is needed) Monday to Friday (REMOTE) Location: - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are currently recruiting for a blue chip client who is seeking a … Technical Support Specialist. The role is remote-based with potential nationwide travel to sites as required. The successful candidate will work on exciting projects requiring extensive Controls knowledge. Our client offers a generous package, unlimited progression opportunities, training, and job stability. Candidates can reside anywhere in the UK but … a full UK driving licence. Flexibility for travel is essential to meet business needs. If interested, please apply ASAP. Skills required for the Technical Support Specialist: Experience with Siemens S7 Ability to modify PLCs as a minimum Background from any industrial sector Engineering qualification (Level 3 minimum) UK driving More ❯

section. 👍 We are only considering candidates who have 3yrs hands on experience at an MSP (Managed Service Provider) Microsoft 365/Azure Administrator – Technical Support & Sales Engineer 🚀 Ready to be part of something game-changing? 🚀 Managing Microsoft 365 security is a nightmare. With over 20+ admin portals, 200+ … expertise in a fast-moving cybersecurity startup, this is the place to be. 💡 What’s the Role? This is a hybrid role—part technical support , part pre-sales engineer , part QA/tester . You’ll play a vital role in making sure Overe’s platform seamlessly integrates … Expert – Stay up to date on Microsoft 365 & Azure changes, security updates, and best practices, ensuring Overe remains aligned with the latest developments. ✅ Customer Support & Guidance – Ensure Overe performs as expected, automatically detecting and fixing security risks in seconds. You'll guide customers in optimizing their Microsoft 365 security More ❯

holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. EarthSense EarthSense was formed with the aim of enabling the world to understand and solve its air quality issues. We provide real … pollution modelling and analysis, and we use this to provide insights to government and industry globally. We are looking for keen and capable technical support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. You … will get the chance to develop your technical skills and help us to improve and mature our support systems as you go. You'll also work closely with our varied and global customer base - you'll go from assisting air quality consultants in London, to remotely supporting an engineering More ❯