1 of 1 Permanent Break/Fix Jobs in Leicestershire

Helpdesk Analyst Salary: £25,000 - £28,000 Location: Leicester Working Hours: 4 on / 4 off shift pattern, 8:00am - 8:00pm Our managed services client is expanding their Helpdesk team and is seeking several Helpdesk Support Analysts to join their dynamic environment. You'll be supporting a wide partner base across maintenance contracts, MAC requests, and T&M … server, storage, and voice technology issues. Own cases from logging to resolution or escalation, ensuring timely updates and customer satisfaction. Fulfil incidents and requests with a focus on hardware breakfix maintenance support. Essential Skills.. Previous experience in IT / network support or a helpdesk role. Strong customer service skills - delivering excellent experiences is key. Experience with hardware breakfix maintenance More ❯