2 of 2 Permanent Customer Engagement Jobs in Leicestershire

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We … Level 4, Degree, or Masters), you will be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

experience with Retailers, ESG, ethical sourcing, and sustainability would be highly desirable Proven experience in planning and executing an annual industry event, from content curation to logistics and audience engagement A proactive approach to new ideas and campaign execution Strong interpersonal skills to work effectively with cross-functional teams and external partners Take ownership of your strategies, budget, activities … attend occasional face-to-face meetings as required What will your role as a Marketing Manager look like? Develop and implement digital marketing campaigns to increase brand awareness and customer engagement Manage and grow our online presence across LinkedIn, Twitter, in B2B media (Drapers, Retail Week, Green Retail Week), and other relevant platforms Create compelling content, including blog … Retail Supply Chain Sustainability conference attended by leading retailers and partners Establish key marketing KPI metrics and report progress against them Lead in improvements to our website to drive engagement, communication of our value proposition, knowledge sharing and qualified lead generation Manage activities against an annual budget and report on results and return on investment If you are ready More ❯