Client Services Manager (Customer Success / SAAS)
- Hiring Organisation
- Epoq Legal UK
- Location
- Leicester, UK
- Employment Type
- Full-time
helping clients increase usage of Epoq's services, and generally ensuring we do everything we can to retain clients. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they need. The role would suit someone who has worked … support role when required The person We are looking for candidates with the following: Experience of customer success/account management where client retention is a primary objective. Experience of doing this for a software product an advantage 5 years' work experience in total as a minimum ...