2 of 2 Permanent IT Strategy Jobs in Leicestershire

Job summary Job Overview This role will mainly offer day-to-day support of clinical IT systems, including training, to end users. Your main focus will be to effectively respond to client organisational needs by contributing to the design and delivery of high-quality support, including IT training courses, creation and maintenance of User … material, e.g. e-learning, virtual, as well as formation and support of User Groups primarily within the scope of existing and future projects. You will provide customer-focused IT training, building on the achievement of national IT deployment targets that formed part of the modernisation programme for the NHS. Training provision will include various … days per week, and this is not limited to the base site. Main duties of the job Job Description Summary (Main duties and responsibilities) To provide customer-focused IT training directly to end users working within a framework supporting projects or system upgrades. To provide first-line support to operational systems users in response to service incidents More ❯

and play a pivotal role in service improvement ensuring that the systems remain resilient, secure, and future-ready. You'll be a trusted technical advisor, collaborating closely with IT leadership and business stakeholders. Key Responsibilities: Act as SME for application services, delivering advanced 2nd / 3rd line support across Windows Server, business systems, and cloud platforms (Azure … Teams, Azure. Track record delivering major upgrades, migrations, or automation initiatives (SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits: 25 Days Holiday + Bank Holidays Hybrid More ❯