3 of 3 Permanent IT Support Jobs in Leicestershire

We’re seeking a proactive and technically skilled IT Support Technician to join a growing and dynamic organisation. Working closely with the IT Systems Administrator, you’ll be responsible for providing 1st line technical support, maintaining IT systems, and ensuring smooth day-to-day operations across hardware, software, and network infrastructure. This role offers variety … autonomy, and exposure to a range of technologies – perfect for someone with solid IT foundations who wants to grow into a broader technical position. As an IT Support Technician, you will: Deliver high-quality 1st line IT support to office-based and remote users Troubleshoot issues across hardware, software, mobile devices, and network equipment Manage … company assets including laptops, printers, phones, and servers Ensure system security by maintaining antivirus updates and patch management Configure and maintain Microsoft 365 accounts, SharePoint sites, and Teams Support the setup of laptops, mobile devices, and IP phones Monitor system performance, data backups, and firewall alerts Provide user training and support for IT systems and applications Keep More ❯

Job Overview Teamwork Partnership is currently seeking an experienced and proactive IT Support Team Leader to oversee our clients technical support team. This role will involve managing daily operations, providing guidance to team members, and ensuring exceptional customer service is delivered. The ideal candidate will possess strong technical skills and a passion for problem-solving, with the … ability to communicate effectively with both technical and non-technical staff. Duties Diagnose and troubleshoot support requests, over the phone and in person, from a variety of business clients. This could involve guiding them step by step through the process to eradicate the issue themselves, logging in remotely or visiting them on-site where necessary Consistently and reliably deliver … on client IT Service Level Agreements Install, configure and manage a broad range of IT solutions Proactively monitor and maintain clients IT infrastructure health Assist account managers in the design and specification of IT solutions Support Engineer Responsibilities providing assistance to junior team members and new staff to ensure overall development of the team Skills More ❯

Company Description Culina Group Limited, through its subsidiaries, provides logistics, warehousing, distribution, and other services for the food and drink industry in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Joining Culina … Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer journey and contributing to the … overall success of our company. Shifts: Monday to Friday Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage support tickets, coordinating with the support team More ❯